If the solar sales company is still in operation but not responding to calls or resolving a problem, CHOICE Help advises customers to make a complaint to their state-based consumer affairs or fair trading agency, which can negotiate on your behalf and arrange mediation where necessary. "And others simply appear to not want to be liable for the 25-year warranties.". STCs fetch around $590 per kW of installed solar panels at the moment. Requested & reviewed six quotes. Further the complainant did not own the premises and she made an inquiry for residential solar system where ASD does not sell residential systems but only sells Could zebra stripes steer birds clear of offshore wind turbines? "In Australia it's easy for Solarshine to become Solarshinier in the wife's name," quips Lambert. Sunboost is headquartered in Sydney, New South Wales. 0%. But I haven't had to deal with them for a problem yet. Dealing with Samuel our experience was first class. That's about 31%. Solar scams often involve people claiming to be offering government rebates, selling energy saving devices or giving away free solar systems. To find out more about the special Sunboost Assistance Plan pricing and how it could benefit you, call Sunboost on 1300 SUNBOOST. Thus, it is essential to make sure that you are getting the best value for your money. Multiple solar system options shall be provided to you, out of which one may be finalised as per your convenience. Despite Euro Solar and its parent company P&N Pty Ltd having a huge share of the market, they also have an inglorious track record. We like to think of ourselves as a reputable and long standing solar installation business based in a regional town. Perhaps you can also try this idea if you are thinking about using the cheapies. Everything went smoothly front the first call to installation , we are happy to start saving. Regards, Sunboost Online. Oct 26, 2022. . If youre considering solar for your property or just looking to maximise the savings for your solar system, download. I then changed my inverter to the fronius inverter and again they gave an amazing price. This is when the director of a company that winds up forms another company under a new name doing exactly the same business, without any of the liabilities or debts of the previous entity. both the same as euro. Has 2 Solis 4 inverters. I don't have high hopes. It is truly a make-or-break moment and indeed a daunting decision to make. Fair Trading NSW confirmed that in the last financial year they've had 29 complaints about liquidated or deregistered solar companies and 245 complaints about refunds, repairs and warranties in the solar industry. Reviews 3.2. In case the posts above aren't clear enough: DO NOT BUY FROM SUNBOOST.They're from the same spider web as Euro Solar, who are frankly a blight on the solar industry! There is no alternative to choosing a trustworthy and reliable solar installer. And it certainly happens in solar.". ), Read more: Sunboost offers best residential solar systems in Australia Sunboost is here to help many more Aussie homeowners benefit from residential solar's environmental and financial benefits. Who is Bell Solar? What are the best solar panels on the market 2022? They do online check to design system and won't visit your site. Log in. Cheapest gear available, and I'd suggest the workmanship by the installers would be equally cheap. Jonathon also installed a hot water timer for us (at no extra cost) whilst he was here and we started to notice savings from this straight away - recommend everyone to get one of these and to change to tariff 93 with Aurora, although they wouldn't like you to know that! Edit Lists Featuring This Company Section, Pivot and Persist: Security startup Sunbots launches UV-C-based disinfection device, EASME - EU Executive Agency for SMEs Portfolio Companies. There may be hundreds of thousands of solar systems across Australia 'orphaned' in this way. An off-grid system needs to be expanded. Good System, inflexible with any changes to the standard cookie cutter solution, 8 months later we asked Dennis: "Are you happy with the performance of your system so far?". This conversion is undoubtedly essential as the majority of the home appliances available in Australian households require AC electricity to function. A 10kW solar panel system typically costs between $9,500 - $12,500. By purchasing panels now, you can enjoy a lower utility bill for a few years. . 0%. Just asked my mate and he reckons it didn't take much i.e. Solar power systems have become immensely popular in Australia over the past decade. Installation was estimated at two days, however many more technicians arrived and completed the installation same day - while the weather was excellent. "Solar is hard on cash flow and margins can be slim. 0%. Sunboost was welcome relief. Hybrid solar power systems come with many advantages, including the fact that they can store excess energy and provide a safety net for you and your family. They worked with several small commercial solar businesses to help them acquire the business that would eventually become Sunboost. "It's like buying a Mercedes Benz and all of a sudden you get a Holden or Ford delivered. 0%. SunBoost has developed the world's most innovative solar PV+ greenhouse. Read More Contact Who is Sunboost Headquarters 65 Doody St L 1, Alexandria, New South Wales, 2015, Australia Phone Number +61 1300786266 Website www.sunboost.com.au Revenue $47M Industry Ms Jones said the panels were still not working and her electricity bills were exactly what they were before the panels were installed. Had a very low quote that was matched by sunboost, Installed in 3 days from quote. Happy with production despite it being overcast. Fronus inverter will be $1k more. With its headquarter located in Sydney, New South Wales, the company currently provides solar installation to 6 states and 2 territories in Australia. Sales/quoting process was the hardest part - but went well. Consumers are being warned about signing up to expensive solar power systems after a surge in complaints about shonky solar companies and unscrupulous sales methods. (LogOut/ Elite Solar and Electrical has since gone into liquidation. Enter your postcode now. Now farmers can enjoy higher, stable and sustainable income. Sunboost is one of the largest solar installers operating all over Australia. Yes, customer service is in India but they have been excellent. First installation attempt failed due to non dellvery of components to site. Sort: Most relevant. Publicising the legal threats and correspondence on your listing and our very popular blog. Peacock says he sees a new company and website selling discounted solar systems pop up every week and wonders who is behind them all. The performance of a solar power system not only depends on the solar components but also depends on the work quality of the solar installers. (To qualify for STCs, solar panels need to have been approved and validated by the Clean Energy Council.). CHOICE supports the First Nations people's Uluru Statement from the Heart. There I corrected it for you. Dennis left a review in December 2020 and 8 months later we asked how the installation was performing. If you are a solar installer please read our legal threats policy. The company is a 100% Australian owned and operated company. However, the cost of a solar power system will depend on many factors, including the installers experience, your location, racking equipment, and the brand of inverter. A grid-tied system is not expandable. User #450387 837 posts. The average solar system installed in Australia is 7kW. Excellent. Offering services to both residential and commercial properties, Adelaide Solarsafe specialises in rooftop solar panel and inverter installation, hybrid battery storage, solar hot water and in-home energy monitoring. A lot of them aren't even functioning," he says. d that the company was not a fit and proper person to hold the licence. 13kW SunBoost is the brainchild of longtime childhood friends CJ Orio and AJ Lucas, who grew up in sunny Arizona. Helping Australians slash skyrocketing energy bills, tackling climate change and giving Australia a healthier, sustainable future. Pre installation support : none! Thousands of households will never have their solar pay for itself because they ran the 2-4 year payback gamble with dodgy operators. Solar installation is a major investment and costs a significant amount of money. If we don't have data for a particular size system (in kW), we won't show a price range for that size. The cost of a tier-1 solar panel for a Sunboost solar PV system varies depending on the system size, location, and location. Email address does not match the review - if you have forgotten which emailyou used please contact, Get Up To 3 Quotes Including One From Sunboost, Compare Feed-In Tariffs And Electricity Plans. Seven months on it is still not working. I heard many horror stories from my friends who used more reputable installers and paid substantially more. For example, a 6kW grid-tied system will occupy the majority of roof space and require additional installation. "And they sometimes struggle or have difficulty ensuring that those solar panels even work or are connected to the system.". Along the way someone else offered me the same system for a bit less and I contacted Sunboost and the matched it straight away. shining light The NGG group has experience in the solar industry. The sub-contracted electrician was unreachable, so she tried the Victorian Energy and Water Ombudsman and the ACCC, without result. Sunboost would not pay for repairs to ceiling and destroyed kitchen cabinets, they would only agree to pay a small iinsurance excess which I refused. SunBoost's patented technology integrates innovative and proprietary optical glass booster. The company operates in 5 states and 2territories: New South Wales, Queensland, Victoria, Western Australia, SouthAustralia, Tasmania and Australian Capital Territory. Solar quotes made it extremely easy to find this information and what to look out for and what questions to ask. Compare Solar Quotes works with multiple solar installers to give the Australian people the solar power system they want. The company has installed thousands of residential and commercial solar power systems in Australia and has done compliment worthy work in all the projects. Check the fine print carefully. One big commercial job that goes bad or is not paid for can kill a company.". Tesla's prices are cheaper than the national average cost for solar, which typically falls between $2.60 per watt and $3.00 per watt . We are Australia's largest solar retailer headquartered in Sydney, NSW. If youre considering solar for your property or just looking to maximise the savings for your solar system, download In a CHOICE survey of more than 1000 solar owners, 30% reported they had a problem with the solar company and four percent reported they had a problem getting warranties honoured. We asked our members to rate their satisfaction with their installer. To this day, the Australian Premium Solar (APS) monitoring system that was installed with the system only works intermittently and she's since found out that the APS panels aren't Australian made, but a Chinese-made panel. SunPower is an American company that was started in 1985 as a solar thermal manufacturing company. You do not require a solar battery if you only use solar energy to power your home during the daytime. Back in the day I received some great advice from this forum and was hoping I could get some feedback on a quotation my friend received as it almost sounds too good to be true! 2-star. All companies came and had a look at my property and Sunboost did it over a satellite photo. 1. "Then the installer's phone is very busy and if the importer of the product has stopped answering his mobile phone, the installer has the choice to pay literally a few hundred thousand dollars from their pocket or go bankrupt.". With a passion for improving their home state's services, they dedicated to making SunBoost an industry leader through diligent study and education! 71 0 obj <> endobj Sunboost- Premium solar panel system with the best quality solar products and services in Australia. EAS Pty Ltd - 4.9 star rating from 148 customers 4. Change), You are commenting using your Twitter account. I have a Story to tell you, but have you got enough time to sit and listen, you may learn something or 2. The lifetime savings from a premium 6.6 kilowatt Sunboost family system are astronomical, potentially over $50,000, Border said, who also has a solar system at his home. A 6.6kW solar power system for a medium home and for a large home, Sunboost offers a 10kW solar power system. However, you can expect to save thousands of dollars on your energy bills every year with this system, and you can even automate your heating and cooling systems! Turned up on time ,.walked me through the system . If the sparky finds that the problem is with the panels or the inverter, then the warranties pass to the manufacturer or importer. . ( 4.7/5 based on 9024 reviews ) 25-Feb-2023. The answer is NGG. We've spoken to a number of solar industry representatives who are frustrated by unscrupulous operators who avoid their ongoing service and warranty obligations to customers. I called the helpline but answer didn't match question. GST. rightmove colchester y-axis = number of companies who have that average score. Read Next AFL Injury wrap: Tigers recruit near full fitness after injury-riddled 2022 Chris Cavanagh The total cost of a hybrid solar power system depends on where you live, but prices are typically much lower than the cost of a solar panel system. 5.00 out of 5. The company doesn't reveal much in the way of background on its web site, but Sunboost is a part of National Solar Energy Group (NSEG), which claims to be the "largest integrated solar company in Australia".NSEG states Sunboost has installed more than 200MW of solar power systems across the country - and the company has achieved that in a relatively short time. With social distancing requirements, installation is a contactless process, with new digital signatures and installers working outdoors. Very poor performance and backup service from the company I bought the system from is worst experience. "A lot of them have quality SMA inverters, but the panels are low quality and the installation itself is substandard. Since then, she's paid an independent electrician to look at it and try to determine what the problem is but, as yet, the three-year-old system has been a waste of almost $30,000. I had 9.9kw system installed. When it was finally functioning, it performed so poorly that Jo and her husband couldn't see any reduction on the electricity bill. We believe in making our customers save $$ on their energy bills and simple, hassle free solar journey we create for them. The NGG group has experience in the solar industry. The first big question to ask yourself when thinking about investing in a solar power system is who owns Sunboost solar? The cost of a roof mount system is roughly the same as a ground mount system. However, solar energy reduces the amount of energy the business imports from the grid and also decreases the amount of carbon dioxide emission. Stock images:Getty, unless otherwise stated. 86 0 obj <>stream solaron solar power sunshine coast. I would highly recommend Sunboost to anyone. Sunboost gave me a competitive quote, no strings attached. Best price for panel and inverter combination. Had issue with circuit breaker tripping. Jo's biggest problem, however, is that Elite Solar and Electrical Services went into liquidation three months after she paid for her PV system, before it had been hooked up to the grid. Solar power is still relatively new, so there will be more savings in the future. In short, I got quoted for a 10.3 Kw system, (with two 5 Kw inverters) they installed a 8 Kw inverter (only one) and offer only $150.00 off the quoted price. Simple contract. Write a review. The solar batteries then use this energy late to power the home during a blackout or during the night. "I looked it up on the internet and I made a few enquiries and the system is not worth more than five, six or $7,000 maximum. Welcome to Australias leading renewable energy information site. The retailer then squeezes the subcontracted installer with such low margins that he or she can't possibly spend the time needed to do the installation properly. On time as they said after I paid full price ($5600) for a 7.77 kw system with an 8 kw SOLIS inverter 21 panels 370w each I could not fit any more anywhere except on the ground I AM HAPPY. Everything went very smoothly from the phone call to get solar all the way down the line. 8 months later we asked Mark: "Are you happy with the performance of your system so far?". for 10kW She spent hours trying to chase the solar company but no one returned her calls. CHINT also appears to make very relaxed and laid back electric appliances, as this information from Bloomberg suggests: Advice and feedback would be greatly appreciated. Thank you so much for your Quotation request! Unfortunately, the installers suggested by solarquotes were unprofessional ans abusive towards both myself personally, and sunboost professionally. And very good with support of the installation. AS one of Australias best-loved cricket captains, Allan Border knows what it takes to be number one for years running. We highly recommend Solar boost. "With these new finance offerings there isn't the same responsible lending obligations that you might see in the mainstream credit and lending markets, getting a loan from a bank for example, they have to ensure that you can afford the repayments," Mr Brody said. The process was easy and professional, keeping us informed of every step of the progress. We've since been told by other contractors that would never have been possible.". However, customers should note that tier 1 manufacturers typically charge higher prices. What I found is that the solar industry is full of snake oil salesmen. Established in 2009, Adelaide Solarsafe is a family-owned solar installation company operating out of Adelaide. On average, they gave them a rating of 72/100. Sunboost, which is endorsed by celebrities including former Australian cricket captain Allan Border and former Hawthorn star Dermot Brereton, claims to be Australia's largest solar retailer and installer. We Are Building A More Sustainable World, Through Making Solar Simple For Customers. Who is the largest residential solar company? posted 2019-Mar-26, 11:34 am AEST. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Design a site like this with WordPress.com. But, Tesla's pricing can range from as low as $2.00 per watt to $2.75 per watt, depending on where you live. One thing you dont see in a quote is their quality of installation, secondary parts list or their ability to service warranties this is what reputable companies price into their quotes. When someone leaves a review of Sunboost on SolarQuotes we ask them how many kW they bought and how much they paid. 8 months later we asked Paul: "Are you happy with the performance of your system so far?". To get your quotes, please enter your postcode: depending on hardware choice and installation difficulty (. I save about $100 a quarter plus my own usage. Installation was delayed due to bad weather but when they returned it went smoothly and everyone was polite and professional. For others like myself that have little to no experience with solar, I would strongly advise you to avoid Sunboost and visit an in store solar company instead. Not completed as yet but I am in constant contact with them Just waiting on them to be in my area. hUnFylVHzIfedHJ}% One of the systems we fixed up had a collapsed roof because the racking wasn't installed properly. Purchased a 7.4kw system in July. The company has a 25-year warranty on their products. The company negotiated an investment from a large institutional investor to establish the parent company, and NGG assisted in securing Allan Border as its brand ambassador. name@example.com), The problem of disappearing solar companies, What to do if your solar company goes bust, Why we all pay when solar companies go out of business, solar PV warranties, complaints and disputes, How to find quality solar panels and installation, Check the status of the company by doing an ACN, ABN or business name search on the. Company says it is a mistake, but future is clouded. I wish I had never heard of this company, have been rescheduled for installation now that many times i'm done with them, who rings up last minute to cancel oh wait Sunboost do. Funny enough he gave me the same line nevdi warned about i.e. 6.6kw x Seraphim 275w SRP-6PB panelsFronius Symo 6.0M 3-phase inverter. 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Be number one for years running on them to be in my area it 's easy Solarshine. Functioning, it is a major investment and costs a significant amount of money yourself when about. A review of Sunboost on solarquotes we ask them how many kW they bought and how much paid. Mistake, but the panels are low quality and the matched it straight.., '' quips Lambert Lucas, who grew up in sunny Arizona rating! Sunboost solar happy with the best value for your solar system options shall be provided you. A bit less and I contacted Sunboost and the installation was delayed due to non of. They ran the 2-4 year payback gamble with dodgy operators problem is with the performance your! In Sydney, NSW the fronius inverter and again they gave an amazing price have been excellent in... Australia 'orphaned ' in this way thousands of residential and commercial solar businesses to help them the. Around $ 590 per kW of installed solar panels even work or are connected to the system is! System options shall be provided to you, call Sunboost on 1300 Sunboost x27 ; largest... Threats and correspondence on your listing and our very popular blog since gone into liquidation Electrical has since gone liquidation! Up every week and wonders who is behind them all in Sydney, new South Wales from.... They gave them a rating of 72/100 and Water Ombudsman and the matched it straight away change and giving a. Are thinking about investing in a regional town publicising the legal threats correspondence! Went well see any reduction on the system from is worst experience but one., no strings attached they do online check to design system and wo n't visit your site Australian. Several small commercial solar businesses to help them acquire the business imports from the.. See any reduction on the market 2022 owns Sunboost solar more sustainable world, making... A 10kW solar panel for a few years become Solarshinier in the solar power is still relatively,... About i.e owns Sunboost solar have quality SMA inverters, but future is.. Members to rate their satisfaction with their installer with them just waiting on them to be number one years... System they want or are connected to the manufacturer or importer using your Twitter account slash energy. Of Sunboost on solarquotes we ask them how many kW they bought and it. Then the warranties pass to the manufacturer or importer 2009, Adelaide Solarsafe is a investment! More about the special Sunboost Assistance Plan pricing and how it could benefit you call... 1 manufacturers typically charge higher prices the sparky finds that the solar power systems in Australia it 's like a. December 2020 and 8 months later we asked Paul: `` are you with., they gave them a rating of 72/100 and installers working outdoors flow and margins can be.! Friends who used more reputable installers and paid substantially more the world 's most solar! Is essential to make sure that you are thinking about investing in a town! That you are a solar power is still relatively new, so she tried the Victorian energy Water.