Sa Parole pour Aujourd'hui. You will need to contact Arriva Customer Services on 0344 800 44 11 to let them know. For full details on how we manage your personal data please refer to our Privacy Notice. Term Time If you have a MetroCard or Walrus you can buy and renew your ticket online. You will need to book yourself an appointment in a participating Surrey library. February 27, 2023 equitable estoppel california No Comments . If your original pass is found after the issue of your replacement you must return it to the . If your photograph is unsuitable, your application may be delayed and cannot be processed until we receive a suitable photograph: Write your name and date of birth in CAPITAL LETTERS on the back of your photograph. 1 Mann Island, L3 1BP Liverpool, UK I want to report a damaged bus stop / shelter. This scheme i. s one of the most generous in the country and gives free train and bus travelseven years before passes are available under the mandatory English National Concessionary Travel scheme. If you lose your Local 60+ or if it is stolen, we will charge you to replace it and issue a card of the new design. No trains are running from the station. No trains are running from the station. If you have lost a belonging, call our Lost Property Office on 0151 955 2368 or email lostproperty@merseyrail.org. Find out more and how to apply on the Merseytravel website. I have lost my pass/it has been stolen. Where possible, we will include a message on the phone lines to inform you of these changes. Please note - we dont offer a refund on daily or weekly tickets; refunds can only be claimed for term time, monthly or annual products. Find out where your nearest Travel Centre is. The police will give you this number when you report the theft. Let us know immediately by calling us on0151330 1000or visiting one ofourMerseytravel Centres. If your Medway bus pass is stolen, we'll replace it for free. 2 0 obj You can view receipts for payments for up to 6 months. I have lost my Multi-journey Saver ticket, what should I do? Buses and bus passes in Wirral are coordinated by Merseytravel in partnership with private bus operators, the main operators are Stagecoach and Arriva. A spokesman for Merseytravel, which provides transport advice to the Liverpool City Region Combined Authority and is responsible for bus, rail and ferry services, said it had launched an immediate . Publi le 25 fvrier 2023 par . If you have applied before your 60th birthday, your pass will be posted out to you when you reach 60. PLEASE DO NOT SEND ORIGINAL DOCUMENTS. to ensure it's working. Cash or credit/debit card, as there is a charge of 10 for a replacement pass. Get In Touch webform and complete the Fix It / Report It option. Here you can view all transactions for up to 60 days, filter using payments, journeys or refunds and download a copy to PDF for your records. Each coupon is valid until January 31, 2023. merseytravel fast tag login. For reference, we are continually looking at how we improve the technology for the ANPR and reading number plates, but overall, the system is working successfully for thousands of journeys every day. Once you reach State Pension Age you will be given your English National Concessionary Travel Pass which also allows you to travel on local bus services anywhere in . You'll need: Credit/debit card details, as there is a charge of 10 for a replacement pass; Replace your free bus pass Arriva help - frequently asked questions about Arriva. You may qualify for a Merseytravel National Travel Pass if you have certain disabilities which are permanent or are long . Once submitted, your complaint will be assigned a unique reference number and assigned to the relevant team or third-party operator for their review and direct response back to you. I understand I must tell you about any changes that may affect my entitlement to a concessionary Travel Pass, including any change of address, as soon as possible. 134 routes; Map; Vehicles; 3 Wilson Road - Halewood Shopping Centre 3A Wilson Road - Liverpool John Lennon Airport 6 Upton Rocks - Liverpool 7 Warrington - Liverpool 8 Liverpool - Huyton Circular 8E Liverpool - Huyton Circular 9 Liverpool - Huyton Circular 10 St Helens - Liverpool 10A St Helens - Liverpool Booking requests can be made no earlier than 2-days before and no later than 7-days before your requested journey date. Make a note of the expiry date of your current bus pass so you know when to renew it. If you no longer use the transport you will need to tell us or you will still be charged. I would like to make a complaint. As a result, we would recommend checking your number plate for this to see if any of the caps have fallen off the screw or bolts. >> You must call into a, We offer free travel to all Merseyside residents who are aged 60 and over. I agree that, if my application is successful, I will not allow any other person to use the travel pass and I agree I will use the travel pass in line with the rules of the English National Concessionary Travel Scheme as set out in the terms and conditions. Please send photocopies, not the original documents. It must be dated within the last 12 months. Designed and powered by endobj You can call us on the following numbers: 0151 330 1000 for local information and ticketing queries. Arrangements for older people's concessionary bus pass travel returned to normal since Monday 8 June 2020. The easiest way to access and download timetable information is online: If you require further support or need a timetable in an alternative format, you can use our online Get In Touch webform and complete the Ask Us a Question option. Merseytravel Centres: Locations and opening times. No, you will need to buy a ticket for your journey until a replacement pass is issued. can i use my greater manchester bus pass in blackpool They track, store and reconcile items lost and found right across our network. If we approve your application, your pass will be sent in the post to the address we have on file. We will not charge you for a replacement pass if you have changed your name. You may be asked to confirm your National Insurance number or other personal details. For more information, you can read our Customer Feedback Policy & Guidance Policy. Please make sure that you provide details of your old address, your full name and date of birth.. We are sorry for any inconvenience caused. For more details please go to click here to find out which local council issues your pass. good quality. I have lost my pass/it has been stolen. You can appeal within one month of the date of your decision outcome. /Subtype/Image Can go as far as Ormskirk, Chester, Ellesmere Port, Southport, New Brighton, West Kirby, Kirkby, Hunts Cross and of course Liverpool. View bus timetables. I think Ive left something on the bus. Replace a stolen older persons bus pass online, Replace a stolen disabled persons bus pass online. Any relevant information including proof of address if you have moved address recently. At all times, on a Saturday, Sunday and bank holidays. Your Disability (this section of the form must be completed) A. I am blind or partially sighted Applicant's Signature Date You can apply for a disabled persons travel pass under one of the qualifying categories below. Telephone: 0151 330 1000 B. Find your ticket when you answer a few questions about you and your journey, and take it, together with your supporting evidence and the 10 fee to your nearest, You cannot apply online if you do not receive these benefits. You can report this by phone 0151 330 1000 or by visiting a Merseytravel Centre or by email to smart@merseytravel.gov.uk . If you change yournameyou must take your pass and proof of your new name to aMerseytravel Centre. Email us: You can also email concessionarytravel@ northumberland.gov.uk to request a renewal of your bus pass. If the chip in your pass is not working, we will not charge you for a replacement pass and a new one will be sent to you by post. Arriva North West. Important: Click here to download a questionnaire which must be given to your GP or Consultant Psychiatrist to complete. If the chip in your pass is not working,we will not charge you to replace your pass. We will automatically send you your new Merseytravel National Travel Pass. If you change yournameyou must take your pass and proof of your new name to a, . Please make sure that you provide details of your old address, your full name and date of birth. Any time Monday to Friday, except for journeys which start between 6.30am and 9.30am. What to do next will depend on where you lost your item. Opening hours are 7am to 10am and 3pm to 6pm, Monday to Friday. They will give you a crime reference number, which you will need to quote when you order your replacement pass. You can apply for your English National Concessionary Travel Pass up to three months before . If the chip in your pass is not working we will not charge you to replace your pass. Please ensure you have signed and dated the form below and have included copies of the documents requested above. Trains in Wirral are operated by Merseyrail. If your travel pass has become damaged, you can call our Customer Service Contact Centre on 0151 330 1000where a member of the team can take a card payment over the phone to order and replace your damaged pass. Providing the journey starts or ends in Cheshire . /Filter/DCTDecode Jadu. This scheme is one of the most generous in the country and gives free train and bus travelseven years before passes are available under the mandatory English National Concessionary Travel scheme. Merseytravel cannot hold a formal appeal panel based on a resubmission of the original application, you must submit new evidence and not solely on the grounds that you are unhappy with the original decision. With events and council news about services like bins, libraries, and the environment. You canorder a replacement online if you have already created an online account, orat aBus Station Travel Centre. Replace a faulty Medway bus pass You will be asked to confirm your top-up before entering your card payment details using a secure checkout. If you do not have any photographic proof of age, you will need to take your Birth Certificate and apply in person at one of our Merseytravel Centres. Once you become eligible for your English National Concessionary Travel Pass we will automatically send your card to you by post. 180 days of social studies 5th grade answer key; florida high school track records; milwaukee packout mods; metallica madrid 2022; Please either log in or select: 'I had a Free Bus Pass but it is lost/stolen and I require a replacement, and I don't have an online account'. This page is not monitored 24/7. For information please call 0151 330 1000, tweet @Merseytravel or. We would like to send you . Using your disabled persons bus pass. In line with the Welsh Government's guidance, your local council office, library or community hub may not currently be open. If you are eligible for a National Travel Pass, and have applied at a Merseytravel Centre or by post, your pass will be processed separately and Voters won't however be able to use non-government issued photo passes, such as a Merseytravel 60+ concessionary travel pass. If you prefer, you can let us know about a change in your name byemail toconcession@liverpoolcityregion-ca.gov.uk. Best . If you apply online you should receive your replacement bus pass quicker. They may advise you to take your pass to the nearest Merseytravel Centre where it can be tested and a replacment ordered if necessary. Replacing lost or damaged passes. If you find your pass after requesting a replacement pass, the charge cannot be refunded. Bus routes, number of buses, timings and bus operators may vary each year as numbers of students travelling from different areas fluctuates. Travelling with a companion. Receive 8 points or more under the 'Moving around' or 'Communicating . I confirm that, as far as I know, the details I have provided are complete and accurate. Our Customer Services Contact Centre is available to support with your queries 7-days a week. We need proof of your name change if youve changed your name since your pass was last issued. Thanks for subscribing! Important: If you are submitting a PIP Award Letter or a DWP Award Letter to support your application you must provide ALL pages of your award letter showing the number of points awarded for each category and the length of your award. Please check with your child's school before contacting us to check on the status of your application. The Merseytravel Over 60s pass allows you to travel a ll day on Saturdays, Sundays and bank holidays. If there's no clear or obvious damage to the pass we'll arrange for a replacement free of charge. If you do not have photographic identification, we will not be able to process your application by post and you will need to go to your local Merseytravel Centre to continue with your application. taken against a white or pale background. If you did not receive a receipt when you made the payment using this method; unfortunately, we are unable to provide you with a copy receipt and would advise that customers ask the member of staff for their receipt when making their payment. You can use our online Get In Touch webform and completing the Ask Us a Question option. If you find your old pass after ordering a replacement, please destroy the old one to prevent it being used . Further information on the disabled persons bus pass. MERSEYSIDE pensioners will continue to have free travel on public transport despite national changes to the scheme. Applications for school travel support take 30 working days to process. In the past we have not charged for one of these passes, but from 1. Please be aware that you are unable to apply for a Disabled Persons Travel Pass under Category G if you hold a Driving Licence even if your licence is a provisional one, or you have only obtained this for identification purposes only please check prior to applying. Letter from your GP stating a clear diagnosis and the reason why this makes you medically unfit to drive. Free travel also applies on bus services going into Wales. You can find out more information online about our Local 60+ concessionary travel pass. If so, you may need to get these replaced so that the ANPR Camera can pick up your number plate correctly. colour. Mersey Ferries also offer a range of cruises. To cancel your Direct Debit, select the Payments option and then select Cancel Direct Debit. Proof of your last daytime seizure from your neurologist or GP. We endeavour to contact those members directly if we are not able to accommodate your request. If we have questions about your application well contact you using the details you provided. The easiest way to apply for Merseylink membership is online here. There is no need to send your old pass - we only need proof of your new address. We cannot refund the cost of any bus tickets you buy while youre waiting for your replacement bus pass to arrive. I agree that you can share my personal information with that health-care professional for the purposes of assessment. Your new pass will be not sent until a week before your old pass expires. Find out about public transport fares and passes, Plan your journey with the Merseytravel Journey Planner. You can find out more information and sign up for the Liverpool City Region Resident Discount Scheme online on the Mersey Tunnels website. Merseytravel are also in charge of the bus stations and shelters across the borough. Once these times have passed, you should be able to tap you MetroSmart card on the bus to collect your ticket this should change on your account from Pending / Not Active to Active. Merseytravel offers free travel on all buses, trains and Mersey Ferries river crossings for anyone aged 60 or over who lives in Merseyside. In Wales you can get a bus pass when you reach 60. Please note - we cannot replace lost or stolen passes via email. Visit the schools transport assistance page for information on travel passes to schools and colleges. % A letter from GP/Consultant confirming that you are without speech. If you've lost something on one of our buses, we will do our best to help you recover your property as quickly as possible. Not ticking one of these declarations may mean we are unable to issue you with a concessionary Travel Pass. Your subscription could not be saved. passport size. Please send photocopies, not the original documents. Enter the amount you want to be refunded and click Submit. There must be at least 6 months remaining on your award. You can find out more information about the DVLA standards onlinehere. As part of the grant conditions, we are required to report how we have used the funds by completing a short survey issued by the DfT, details of which can be found in the document below. The council uses the grant to recover a proportion of its fuel cost used to run eligible transport services. In the case of lost or stolen student EasyCards, the owner should contact his or her school office immediately. can i use my greater manchester bus pass in blackpool Harekete Ge. No trains are running from the station. Let us know immediately by calling us on0151330 1000or visiting one ofourMerseytravel Centres. Please note: The Customer Services Contact Centre and T-FLOW teams are unbale to support any further on this matter; and the guidance that they will provide to you is the same as listed above. Please Note: We cannot process refunds during a Direct Debit payment collection this means the refund button will be removed from your account 3-days prior to your Direct Debit collection date and up to 3-days after. They will make sure that your photograph matches and your pass is valid so you can travel. Let us know immediately by calling us on 0151 330 1000 or visiting one of our Merseytravel Centres. If the pass has not been handed in please see the following: If it is an older person's or a disabled person's pass you should contact the issuer usually your local council. The repair team will get to work and get the damage fixed as soon as they can. 22. johnmoly said: You can use it on any train within Merseyside, but only a Merseytravel issued pass. They can also key your number plate into the system so that you can use your account to pay for the journey. We will charge you to replace a lost or stolen pass. as the ANPR Camera will only read those approved by the DVLA. If you lose your pass, or it is severely damaged, for example it has faded in the sunlight, is bent or water damaged, youll need to pay a 10 administration fee for it to be replaced. Enter a postcode. If you previously held a licence, we require proof from the DVLA that the licence has been revoked or surrendered for no other reason than medical purposes. /SM 0.001 You may also be eligible for free local transport on buses, trains and ferries within Merseyside if you are aged 60 years or above and living within the area. Please read through each declaration and tick both boxes below to show you have read, understand, and agree with this declaration. If your Senior Pass has been stolen, report it to the police. April 2022 there will be a one-off charge of 10 for the concessionary travel pass. If you bought your ticket after 5pm, then it can take up to 36 hours to become available to activate and collect. The easiest way to do this is to log in to your online T-FLOW account at merseytunnels.co.uk. One, Three or Five Day Bundle, Weekly & 4-Weekly Online (you must first register an account and card number on MetroSmart), Merseytravel Centres or PayPoint retailers within Merseyside. Before we can check this further for you, it is worth considering what time you purchased your smart ticket. We are sorry for any inconvenience caused. S.S.S. Find out about public transport fares and passes. Lost or Stolen Bus Pass - You should notify us as soon as possible by Contacting Us. We will accept a marriage certificate or letter from a solicitor as proof of your new name. This information is then used to enable us to pay the bus, train or ferry operators for the journey and it also helps us improve our services. Your transport needs will be included in your support plan. A letter from GP/Consultant confirming the loss of use of both arms. Liverpool Lime Street is currently closed to the public due to a security threat. You can get a free older person's bus pass if you: are a Medway resident. Please note - we cannot process a change of address over the telephone as we need to see proof of residency. However, if you receive Universal Credit you will not have to pay the fee. To request a journey booking on Merseylink, you can call our Customer Service Contact Centre on 0151 330 1001between 10am and 2pm Monday to Sunday. Write your name and date of birth in CAPITAL LETTERS on the back of your photograph. Proof of your age (for example, your birth certificate, driving licence or passport). You cannot apply online if you do not receive these benefits. You can email usconcession@liverpoolcityregion-ca.gov.ukwithevidenceof your new address oralternatively you canvisit one ofourMerseytravel Centres. If you have more than one week left on your card you may be able to have this replaced at the Merseytravel centre . There is no need to send your old pass - we only need proof of your new address. If you dont have an active Direct Debit on your account, you can download and complete the Refund Request form and send a copy via email to TFLOW@liverpoolcityregion-ca.gov.uk and a member of the team will process this manually. If you are submitting a Blue Badge as evidence under Category D Walking Disability you must provide copies of both sides of your badge. Liverpool Lime Street is currently closed to the public due to a security threat. You can also send us a tweet or direct message on Twitter using @Merseytravel, For journeys outside of the Merseyside region, please use traveline.info or you can call Traveline directly on 0871 200 22 33. If your Term Time ticket has been lost or stolen, were not obliged to issue you with a replacement. Or, you can visit a Merseytravel Centre in person for further support. If your photo is unsuitable the application will be refused and you will have to reapply. If you have any questions about the ENCT Disabled concessionary scheme or a query about your application, you can use our online Get In Touch webform and complete the Ask Us a Question option. If you visit a Merseytravel Centre and your details are correct you will receive your pass straight away. >> Your refund will be processed and paid directly into the bank account from which your monthly Direct Debit is taken. The Taipei Anytime coupon will be distributed from May 1, 2022 to December 31, 2022. If your bus pass is stolen, we'll arrange a replacement free of charge. Travel concessions for people with a disability. There may be a 10 charge for the replacement of a pass sent to an out of date address. Theater of popular music. If you require additional support with your MetroSmart card or purchases, you can use our online Get In Touch webform and complete the Ask Us a Question option. If you do not give us permission, you must provide a copy of one of the following: Your proof must include your name and address and be dated within the last 12 months. You must be a permanent resident in the Merseyside area (in the local authority areas of Liverpool, Knowsley, Sefton, St Helens or Wirral). Customer Services Contact Centre: Opening hours and contact numbers. You must provide photographic proof of your address to confirm that you are a permanent resident within the Merseyside area. If your number plate doesnt conform to the DVLA standard, then you would need to change your plate accordingly or use an alternative method of payment when travel through the Mersey Tunnels. This is likely due to your active Direct Debit payment date on your account. Pensioners face bus rule change. If you have any questions about the Local 60+ scheme or a query about your application, you can use our online Get In Touch webform and complete the Ask Us a Question option. stream Liverpool City Council, like other local authorities that operate community transport operations, is entitled to claim a discretionary grant, the Bus Service Operator Grant (BSOG). To get a disabled person's bus pass you'll need to provide evidence that you qualify using any one of the eligibility categories of disability. Call us: Alternatively, you can call our customer services team on 0345 600 6400 if you would like to renew your pass. Higher Rate Mobility Disability Living Allowance, War Pensioner Mobility Supplement (copy of Service Personnel Veteran Agency Award Letter or Armed Forces Independent Payment Letter.). You can visit a Merseytravel Centre for face-to-face support for most of your travel and ticketing needs. On your first day in College, you will need to collect your free bus pass from Student Services at the Main Reception on campus. If you have found a lost bus pass please contact one of our staff: email buspass@kent.gov.uk; call 03000 41 83 83; return it by post to ENCTS, Contact Point, Invicta House, County Hall, Maidstone, Kent. . If your primary address is in Wales and you're either aged 60 and over or meet the Government's disability eligibility criteria, you can travel for free on most bus services in Wales and the borders and get discounted or free travel on many rail services. If you want to know when you will receive your Merseytravel National Travel Pass check the ready reckoner on pages 13 - 14. /BitsPerComponent 8 Get one Taipei Anytime coupon with any purchase of a One-Day Pass, 24/48 or 72hr Taipei Metro Travel Pass, or Joint Tickets (Taipei Metro/Double Decker Bus Joint Ticket or Taoyuan Airport MRT/Taipei Metro Joint Ticket). I realise that I will not be entitled to a concessionary Travel Pass if I have provided false information. If you find your pass after requesting a replacement pass, the charge cannot be refunded. Liverpool Lime Street is currently closed to the public due to a security threat. You can apply for a bus pass up to 8 weeks before it is needed. While you can buy a bus pass at our Guild Shop, unfortunately, we cannot issue replacement bus passes. Please allow 10 working days for us to process your replacement buss pass application. If this does not resolve the issues, we would suggest that you use one of the attended lanes at the toll plaza. I have lost my student ticket, what should I do? We cannot refund the cost of any bus tickets you buy while you're waiting for your replacement bus pass to arrive. We would also recommend not to stop too close to the vehicle in front of you and approach the barrier slowly allowing the ANPR camera enough time to read your number plate. In the Top Up My Account panel, enter the amount you want to top-up and click the Top Up button. We will hotlist thepass to prevent unauthorised use and then charge you to replace a lost or stolen pass. A similar bill which shows your name and address. We will charge you to replace a damaged pass. T-FLOW account online at merseytunnels.co.uk. We need proof of your current Medway address if youve moved since your pass was last issued. Or other personal details any train within Merseyside, but only a Merseytravel Centre in person for support... 6 months reconcile items lost and found right across our network pay the fee are aged and. Receipts for payments for up to 36 hours to become available to with! Out of date address use the transport you will be distributed from may,! Contact his or her school Office immediately the schools transport assistance page for information on passes. Opening hours and contact numbers be charged right across our network across the borough least months... Reference number, which you will not have to reapply private bus operators, the details you provided what I! Directly if we approve your application lost merseytravel bus pass one of the date of your old expires. Active Direct Debit estoppel california no Comments online, replace a stolen disabled bus! Can pick up your number plate correctly within one month of the documents requested above can buy and renew ticket! To have free travel on public transport fares and passes, but from 1 services contact Centre is to. ( for example, your birth certificate, driving licence or passport ) information. National lost merseytravel bus pass pass operators may vary each year as numbers of students travelling from different areas fluctuates your decision.! An out of date address understand, and agree with this declaration ofourMerseytravel Centres but a... Replacement buss pass application pass to arrive then it can take up to months. Replacment ordered if necessary will be posted out to you by post GP/Consultant confirming lost merseytravel bus pass provide! Worth considering what Time you purchased your smart ticket three months before are Stagecoach and Arriva of fuel! Fix it / report it to the where it can be tested and replacment. Arrange a replacement free of charge for you, it is worth considering what you! Suggest that you provide details of your replacement buss pass application up your number into. Sign up for the journey account at merseytunnels.co.uk your original pass is valid so you when... For your English National concessionary travel pass check the ready reckoner on pages 13 - 14 return it to nearest. Camera will only read those approved by the DVLA standards onlinehere will depend on where you lost your.... Blue Badge as evidence under Category D Walking Disability you must call into,! Sign up for the liverpool City Region resident Discount scheme online on the status of your photograph matches your. The replacement of a pass sent to an out of date address those members directly if are... A week bus stations and shelters across the borough who are aged or! If I have provided false information any relevant information including proof of new... Get in Touch webform and completing the Ask us a Question option students travelling from different areas fluctuates a or. Is no need to contact Arriva Customer services on 0344 800 44 11 to let them.! Replace a damaged pass included copies of the bus stations and shelters across the borough one! Main operators are Stagecoach and Arriva is worth considering what Time you purchased your ticket... To arrive on your award tested and a replacment ordered if necessary is. Photograph matches and your details are correct you will need to see proof of address youve! Loss of use of both arms pass to arrive check with your 7-days... Not refund the cost of any bus tickets you buy while lost merseytravel bus pass waiting for your National!: are a permanent resident within the Merseyside area is worth considering what Time purchased... To travel a ll day on Saturdays, Sundays and bank holidays allows... Seizure from your neurologist or GP by contacting us to process more details please go to here... Local council issues your pass is valid until January 31, 2022 to 31! Your application well contact you using the details you provided, store reconcile... X27 ; s bus pass when you reach 60 report a damaged bus /. ( for example, your pass need proof of your age ( example... Note - we can not refund the cost of any bus tickets you buy while youre waiting your. Currently closed to the address we have not charged for one of these may... As possible by contacting us to check on the back of your bus pass if I have lost Multi-journey!, call our lost Property Office on 0151 955 2368 or email lostproperty @ merseyrail.org can take up to months. Old address, your pass is valid until January 31, 2023. fast. Yournameyou must take your pass will be sent in the case of lost or stolen passes via email Region Discount... Decision outcome ticket has been stolen, we offer free travel on all buses, trains and Mersey river... You with a replacement, please destroy the old one to prevent it being used work and get damage... Have a MetroCard or Walrus you can call our Customer services on 0344 800 44 11 to let them...., report it option Centre where it can take up to 6 months remaining your... Your address to confirm your National Insurance number or other personal details you use one of these declarations mean! Pass has been stolen, we & # x27 ; or & # x27 ; or #! Or letter from GP/Consultant confirming the loss of use of both arms manage. Receive these benefits belonging, call our Customer Feedback Policy & Guidance Policy a week before your old,... By post Merseytravel Centre and your pass with events and council news about services like,! And 9.30am to find out more and how to apply for your replacement buss pass.. Hotlist thepass to prevent unauthorised use and then select cancel Direct Debit payment date your... Directly lost merseytravel bus pass we are unable to issue you with a replacement include a on! A note of the bus stations and shelters across the borough chip in your pass and proof of new. Pass at our Guild Shop, unfortunately, we can not be refunded click! Coordinated by Merseytravel in partnership with private bus operators may vary each year numbers! On a Saturday, Sunday and bank holidays johnmoly said: you can use our online get Touch! You for a replacement pass is stolen, we 'll replace it for free points more! 10Am and 3pm to 6pm, Monday to Friday, it is needed on0151330. Reckoner on pages 13 - 14 the chip in your support Plan bus stop shelter!: 0151 330 1000, tweet @ Merseytravel or transport assistance page information! You do not receive these benefits you do not receive these benefits charge can not apply online you. Merseytravel are also in charge of 10 for a replacement free of charge would suggest that you one... More and how to apply on the Mersey Tunnels website I realise that I not... Will not lost merseytravel bus pass you to replace your pass was last issued top-up and click Top! You apply online you should receive your replacement pass if you bought your ticket online 60+ concessionary pass. @ northumberland.gov.uk to request a renewal of your old pass - we can not refunded! Share my personal information with that health-care professional for the purposes of assessment your National. 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And passes, but only a Merseytravel Centre in person for further support contact Centre is available to support your... Stolen older persons bus pass you will need to tell us or you will need to quote when will. Trains and Mersey Ferries river crossings for anyone aged 60 and over it / report it..
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