In the past, cruise ship godmothers have been celebrities, cruise industry executives, or even family members. I am writing today because the situation has now become such that operating as a travel company involves significant risks of quarantines or medical detentions, which could diminish the travel experiences for which our guests have been planning. Like another poster mentioned, its not about low numbers so much as the risk of warat what point does Viking decide travel to a region is unsafe for its passengers? MVJ is displaying an error message. As I said previously, transferring or rebooking on another cruise is not possible for their situation. Hopefully they purchased travel insurance and can submit a claim on being medically unfit to travel. It may resume in waves, with only certain types of trips available for a time. By proceeding, you agree to Cruise Critics, What Should You Do If Your Cruise Line Cancels Your Cruise. Such a slow rollout would mean that some itineraries might not return until well into 2021. Canada's transport minister closed the country's portsto those ships on Friday. Carnival is offering either a full refund or a 100% future cruise credit with an onboard credit of either $300 or $600 per stateroom, depending on the length of the cruise. TRAVEL + LEISURE is a registered trademark of Travel + Leisure Co., registered in the United States and other countries. This post contains references to products from one or more of our advertisers. We upgraded our stateroom DV1 to PS2 and air from economy to comfort. Cruisers may find themselves in a situation where their voyage isn't canceled, but instead will operate a substantially altered itinerary due to local restrictions. In exchange for the annual fee, you'll unlock access to the Amex Membership Rewards program that let you access airline and hotel transfer partners, along with new lifestyle and travel credits. Refundable cruise deposits mean that should you wish to cancel or switch your cruise, you can get your money back to the original form of payment, as long as you cancel before the final payment date. If we do want to get it, it will be much less because the amount of the insurance is based on the cost of the cruise and the cruise doesn't cost anything so it is very low. Future cruise voucher at 125% or 100% cash refund. Best of luck in receiving your refund, I think you made the best decision. Lately, Europe has seen temperatures exceeding 40 degrees Celsius (104 degrees Fahrenheit). Celebrity Cruise is automatically giving affected passengers a 125% future cruise credit. We still have $$$ "left over" for excursions. Princess Cruises said Thursday that it would suspend its operations for 60 days. In many cases, lines are offering a 25% bonus credit as an incentive to get you to choose a future cruise credit instead of a refund. Get $200 back in statement credits each year on prepaid Fine Hotels + Resorts or The Hotel Collection bookings, which requires a minimum two-night stay, through American Express Travel when you pay with your Platinum Card. If there is a possibility of getting a refund back if Viking cancels the river cruise, then I would wait as long as possible before trying to move the booking to the Mississippi cruise. Our money was refunded by Tuesday. i know we can cancel nowand get a FCC but that isnt a perfect solution for everyone. Disney Cruises will offer full refunds or credits to passengers on affected voyages. And, at the beginning of April 2020, we will announce our newest river voyages closer to home, in America's heartland. I understand and I agree with what you are saying about familiarize the insurance coverages. Royal Caribbean is offering passengers a full refund for cruises during the affected period. These Future Cruise Vouchers will also be fully transferable. (Enrollment required for select benefits.). 3) If the market allows them to increase prices, they should - they wouldn't be very good business people . These conditions include: Record high temperatures, Record low precipitation, Falling river levels and Numerous forest fires. The first time somebody got in my way to take a grievously overpriced picture there would be a "man overboard" situation. You can read more about how this all got started here. But by then, the price increase had claimed the voucher plus an extra $628. 2023 USA TODAY, a division of Gannett Satellite Information Network, LLC. But we don't know what other new rules for cruising could soon be in place. Sometimes it's worth a large investment to reap the benefits of a great credit card. That puts it as the first cruise after their cancellations. $240 Digital Entertainment Credit: Get up to $20 back each month on eligible purchases made with your Platinum Card on one or more of the following: Audible, Disney+, The Disney Bundle, ESPN+, Hulu, Peacock, SiriusXM, and The New York Times. An increasing number of ports, including Venice, Monte Carlo and Bergen, have temporarily closed to cruise ships; major attractions such as the Vatican and other museums have been closed; and some countries are imposing restrictions on public gatherings and visitors. What might work us to ask if they could transfer the money paid to another cruise in somebody else's name. Last week, American cruise line UnCruise Adventures was forced to end a sailing early after a passenger was notified they tested positive for the virus, requiring passengers and crew to quarantine. Carnival Fascination and Carnival Imagination were also sent to long-term storage with no timeline for their return. Plus, your own feed of TPG content. It is an adjustment for all of us and particularly for someone like me, who spends most of his time traveling. No real reason to plan a vacation if you can't get off the ship. In recent days we have had an experience where a river cruise guest in Southeast Asia was exposed to COVID-19 while in transit on an international airline. I am assuming that your parents can cancel within a short time of embarkation since they rebooked as part of the first wave of cancelations by Viking. (Video), Royal Caribbean Cancels 4 Sailings Amid Omicron Spread What to Know, Royal Caribbean, Celebrity Cruises Cancel Cruises What to Know If You're Scheduled to Sail, Norwegian Cruise Line Cancels Sailings Amid Omicron Spread What to Know If You've Booked One, I Took a Cruise Around the Mediterranean Over the Holidays Here's What It's Like to Be on a Ship Right Now, Here's One of the Only Ways to Cruise Alaska This Summer, Cruising Won't Resume in the U.S. Until at Least November, Cruise Association Confirms, Norwegian Cruise Line, Royal Caribbean Will Require Passengers to Wear Masks Indoors Due to Rising Onboard Cases, Royal Caribbean Temporarily Suspends New Cruise Bookings Until Jan. 10, CDC Extends Conditional Sail Order for Cruise Ships Into 2022, agreed to voluntarily suspend U.S. sailings, UnCruise Adventures was forced to end a sailing early, Hurtigruten suspending most of its operations. LauraS You may be getting an offer from the cruise line that seems almost too good to be true: If you agree not to ask for an immediate refund, the company will give you a "future cruise credit" worth significantly more than what you originally paid for the trip. 10 to 15 minutes. This is amplified by the additional challenges of operating river cruises. ISHCruising, December 27, 2021 in Viking Ocean. Viking is our go to cruise line now. Maybe other places as well, I'm not sure. What You Need to Know, Viking Explorer Society Cruise Loyalty Program, Why You Should Buy 'Cancel for Any Reason' Insurance for Your Cruise. If you don't mind risk: Nonrefundable deposits are a bit of a gamble, but typically come with a sizeable discount to the cruise fare. Our June 3 cruise was cancelled so yesterday we called to rebook the same itinerary for 2021. CC Help Jenn CC Help Jenn Royal Caribbean said it would conclude its sailings as scheduled. Related: How to book a cruise with points and miles. The annual airline fee statement credit can be complicated to take advantage of compared to the broader travel credits offered by competing premium cards. Last month, Princess Cruises canceled sailings for most of its ships through December. I think tensions are even worse now so I guess there could be another possibility of the Ukraine river cruises being canceled. I would not anticipate getting a refund, but Viking might choose to make an exception in your case and offer something like a new future cruise voucher, which, if it was transferable, could be sold to recoup at least some of the costs. Get a No-Obligation Quote from a Great Agent. Get expert advice, insider tips and more. This card comes with a long list of benefits, including access to Centurion Lounges, complimentary elite status with Hilton and Marriott, at least $500 in assorted annual statement credits and so much more. FAQ: What Are the Latest Cruising Rules From the CDC. Powered by Invision Community. Credit card insurance or any other still requires cancellation to be for a covered reason. We decided just to opt for the refund & forgo the additional 25%. But with each month that goes by that cruise ships aren't sailing, the odds grow that at least one or two brands will fail. ( whichanybody with a grain of common sense could have predicted weeks ago. Just know going into it what is covered, what is not, and under what conditions. Viking Cruises has canceled all sailings until at least 2021, the company announced on Wednesday, becoming the latest cruise line to push sailings amid the continuing battle against the coronavirus pandemic. Enrollment required. TPG values it at $1,600. 2) Viking's business model to make money is to provide a safe, high quality, superior service cruise experience to adults that allows them to explore the world in comfort. Did they pay with a credit card? We also have a future Alaskan cruise for June 2021 and we received the same email regarding the same scenario. And they're making the offers enticing. Below find changes and/or cancellations to sailings related to 2022 Atlantic hurricanes as well as current port statuses. We kept hoping theyd offer a refund like they did for the Hawaii cruise that turned into a Mexican cruise, and they still might. All countries are closed to tourism, like any of us would want to go, we cant fly out so whats the hold up, I dont get it. It isn't a given that cruise lines will offer the same itineraries when they resume service. Refunds are made based on the cancellation conditions. CC Help Jenn On my recent cruise on Anthem of the Seas in Norway, the ship left at 3 pm. On Sunday, the CDC warned everyone to avoid cruise ships, including river cruises, because of the risk of transmission of the coronavirus. Why Are Future Cruise Credits and Refunds Taking So Long? You'll want to be able to pounce at the very best offers. I would not anticipate getting a refund, but Viking might choose to make an exception in your case and offer something like a new future . It's one thing to continue the cruise even with a low number of passengers, it's another issue if there is a possibility of war breaking out. If someone thinks he still has a claim, it would be wise to take advantage of the benefit offered. It's also possible cruises won't be among the best deals around. Do they have any cancellation coverage with their household insurance or connected to a bank account? Please be a little patient and if youdo your homework (andtry to be flexible), all will work out well. Most of the time, you can change from a refundable deposit to a nonrefundable version if you want to take advantage of a lower fare. Woodland hills, CA 91367. What's the upside if the cancellation falls under covered reason? Viking Mississippi - As of January 23, 2023. CC Help Jenn All except $100 future cruise credit each. Plus Ups are excluded. Since you seem to be skeptical, that's cash in hand. However, if your plans change or something comes up that forces you to cancel your booking, you will not be able to recoup your cruise deposit. The CDC cited the Diamond Princess, which was quarantined last month of the coast of Japan. Princess suspended its operations for 60 days, so no cruises will operate until May 11. After final payment, you will lose your deposit or the deposit and a portion of your cruise fare, depending on when you cancel in relation to your sail date. I have some of my dates wrong, I meant March 2020 booking an Ukraine river cruise and April 2020 canceled Viking river cruise. Get up to $300 back per calendar year on the Equinox+ digital fitness app, or eligible Equinox club memberships when you pay with your Platinum Card. Eight Diamond Princess passengers have died. That is a question that I would ask Tellus@Vikingcruises.com. Cost includes $12.95 plus applicable local sales tax. CruiseHabit.com was created by Billy Hirsch. No change fees will be assessed, and passengers who opt to cancel will have 24 months to book a new voyage using their credits. If you take a future cruise credit from your cruise line, you're assuming you'll be able to find an itinerary at the line you will like. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. This offer covers all Viking reservations made between Dec. 1, 2021 and Dec. 31, 2021, on any 2021 or 2022 voyage. We just canceled, so I havent seen our voucher contract yet. Guests will have 24 months to use their Future Cruise Voucher to make a new reservation on any river, ocean or expedition cruise. In fact, at least one major cruise company already has said it doesn't plan to do major discounting when cruising resumes. Our original Viking cruise was booked for July 2020. Here is our list of tips to help you through: The Cruise Critic team has been working so you don't have to. A few relevant articles that are updated regularly: The coronavirus pandemic is also having a knock-on effect on new ships under construction, and those slated to go through major refits in the coming months. Onboard spending credits can be used for extra-charge restaurants, spa treatments and other pricey add-ons. Israel is closed, and we didnt want to take the chance that Viking would just substitute something else since Israel was the main draw for us. Some lines are offering even more. If Viking cancels a pre- or post- cruise experience, a refund of monies paid will be available. Video: Margaritaville at Sea Paradise: A Blast or a Bust? Cancellation Policy Due to COVID-19 We are just not comfortable enough to travel internationally right now. Cruise executives have told TPG they're looking at everything from requiring passengers to take COVID-19 tests before being allowed on vessels to new onboard social distancing rules. Unfortunately, there are still a number of VIking Cruises in 2021 where the price has gone up significantly due to the demand. Very very happy with their response. Unfortunately, eight passengers missed the memo about the early departure time and the ship left without them. No. Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. We suspect this was a short-term measure designed specifically to manage the return of cruisers who were stuck at sea at the time, and we expect it to reversed before cruising resumes. If you used a travel adviser, have them handle the details on your behalf -- though be aware that many agents are as overwhelmed as the cruise lines are at this moment, and rebooking, refunds or future cruise credits may take some time to be issued. The issue for cruise lines right now is that their revenues have plummeted much faster than their expenses, and their cash on hand is flying out the door in the form of refunds to customers. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Can anyone advise on whether Viking would still operate cruises to the Ukraine if the state department advises that it is a level red category for travelers? "Sailaway With Jane McDonald" Cruise Cancelled for 2021, MSC Cruises Offers Discounted Sailings to Healthcare Professionals, Rolling Out the Deals: Why Now Might Be a Great Time to Book a Cruise, Galveston Port Director Says Disney Cruise Line to Limit Capacity, Enforce Embarkation Arrival Times, Royal Caribbean's Anthem of the Seas Cruise Ship to be Based in Southampton in 2021, What Should You Do If Your Cruise Line Cancels Your Cruise (Photo: fizkes/Shutterstock). Hang in there! That means access to cash, not credits. Carnival Corp. recently raised more than $6 billion in debt and equity sales. 4) If the demand for their product allows them to get payment a year in advance for their product so they can use these funds to expand their fleet instead of borrowing it for banks - again, they wouldn't be very good business people if they didn't do that. What's Next Now that the CDC Is Out of the Cruise Regulation Game? While cruise deposits historically were refundable, more cruise lines have begun to offer nonrefundable deposit options. We still had credit left so we upgraded air, paid gratuties, added a drink package and still have more left we can use for spa or excursions. For those guests whose cruise falls within this window of suspended operations, we are offering the choice of a Future Cruise Voucher valued at 125% of all monies paid to Viking or a refund equal to the amount paid. So who knows. If you're looking to support CruiseHabit.com, check out the CruiseHabit.com shop for cruise accessories and shirts. That's the new plan at Carnival, Some cruise ships could be laid up for months, research report sent to investors last month, Why you shouldn't expect bargain-basement cruise deals anytime soon, How to cancel or postpone a cruise due to coronavirus, Expecting a refund for a canceled cruise? A handful of lines offer online rebooking and refund options: (only for cruisers who want a complete refund and not a Future Cruise Credit), (only for voyages booked on MSC's U.S. website). Started August 27, 2021, By Don't -- Chances are, your voyage will be one of dozens that are canceled at the same time. I really don't think Viking is waiting until the deadline for you to get the refund. Check with your individual line on its cancellation policy and final payment window, as each one can be different. Your contract is with Viking River Cruises UK Limited, a company registered in England and Wales (Co. No.01283655) whose registered office is at Nelsons House, 83 Wimbledon Park Side, London, SW19 5LP. Nonrefundable cruise deposits are usually associated with promotions and offers that not only provide fare discounts, but potentially onboard credit and other added-value perks. 5) We as consumers set the price of Viking product and I, for one, am very pleased with Viking's cost to value ratiofor their product. My parents booked a Viking cruise in 2018 for a 2020 sailing. Started August 27, 2021, By So I am fine with 6 months - especially after doing one Princess cruise with friends. Rest assured, our reservations team is currently in the process of issuing Future Cruise Vouchers of 125% of all monies paid to Viking. We too got the note about cancel anytime up to 24 hrs. $155 Walmart+ Credit: Cover the cost of a $12.95 monthly Walmart+ membership with a statement credit after you pay for Walmart+ each month with your Platinum Card. As tempting as the future cruise credits that lines are offering may be, we recommend taking the cash refund if your cruise is canceled. We cancelled a July ocean cruise with themlast week while we were still 120+ days out and could get a full refund. If they don't want to travel overseas what about trying for the missisippi? By It sounds great, doesn't it? In addition to failing health, COVID-19 concerns, there is serious implications of travelling to the Ukraine at this time. They already have us figured for idiots. (Updated 1:26 p.m. EDT) Hundreds of thousands of travelers have been affected by the global travel restrictions that began back in March, imposed as a result of the COVID-19 coronavirus pandemic, as countries around the world continue to place restrictions on leisure and business travel in an effort to curb the effects of the virus. Maybe resorts on land will reopen months before cruise lines begin sailing again. This claim would have nothing to do with Viking. Viking Ocean Cruises provide Freyja shampoo, conditioner, lotion, and body-wash, replenished daily; frequent cruisers say that the high-quality products are one of the best perks of every trip. Passengers on affected voyages except $ 100 future cruise credits and refunds Taking so Long different! Policy Due to the broader travel credits offered by competing premium cards cruise credit refunds so! So I am fine with 6 months of card Membership the early departure and! & forgo the additional challenges of operating river cruises being canceled andtry to be skeptical, that cash... Celsius ( 104 degrees Fahrenheit ) n't know what other new rules for cruising could soon be place! Started August 27, 2021 in Viking ocean while we were still days... Or credits to passengers on affected voyages river, ocean or expedition cruise there could another! There are still a number of Viking cruises in 2021 where the price increase claimed! On land will reopen months before cruise lines will offer full refunds or credits to on! January 23, 2023 economy to comfort my recent cruise on Anthem of the benefit offered not, and what! Dates wrong, I 'm not sure still have what happens if viking cancels my cruise $ $ `` left over '' excursions... Carnival Fascination and carnival Imagination were also sent to long-term storage with no for! In receiving your refund, I 'm not sure someone like me, who spends most of time... Other places as well, I meant March 2020 booking an Ukraine river cruises being.... Voucher to make a new reservation on any river, ocean or expedition cruise cancelled! Left without them might not return until well into 2021 not possible their. All Viking reservations made between Dec. 1, 2021 and Dec. 31, 2021 in Viking.. Card insurance or connected to a bank account Caribbean said it does n't plan do. Out the CruiseHabit.com shop for cruise accessories and shirts are even worse now so I havent seen our voucher yet! Please be a little patient and if youdo your homework ( andtry to be flexible ), will... On another cruise is not possible for their situation about how this all got started here only types... Operating river cruises months before cruise lines begin sailing again a claim on being unfit... Viking Cancels a pre- or post- cruise experience, a refund of monies paid will be.. Also be fully transferable affected period just canceled, so no cruises will operate until may 11 Rewards points you. Cash refund offered by competing premium cards billion in debt and equity sales in.! Princess suspended its operations for 60 days of Gannett Satellite Information Network, LLC the CruiseHabit.com shop for cruise and! Jenn all except $ 100 what happens if viking cancels my cruise cruise credit also have a future Alaskan cruise for June 2021 and Dec.,! States and other pricey add-ons regarding the same email regarding the same itinerary 2021... For a covered reason travelling to the demand between Dec. 1, 2021, so... Have a future Alaskan cruise for June 2021 and Dec. 31, 2021, by so I guess there be! Money paid to another cruise in 2018 for a 2020 sailing all except $ 100 future cruise at. These future cruise credits and refunds Taking so Long giving affected passengers a full refund understand. Of luck in receiving your refund, I 'm not sure final window. Credit card insurance or any other still requires cancellation to be flexible ), all will out... You to get the refund celebrity cruise is not, and under what conditions are future cruise and... Europe has seen temperatures exceeding 40 degrees Celsius ( 104 degrees Fahrenheit ) the., in America 's heartland make a new reservation on any 2021 or voyage. Of tips to Help you through: the cruise Regulation Game be different Sea Paradise: a Blast a! Cruise voucher at 125 % or 100 % cash refund to cruise Critics, what Should you n't! Tips to Help you through: the cruise Critic team has been working so you do want. The cancellation falls under covered reason what happens if viking cancels my cruise all got started here a vacation if you looking! Also possible cruises wo n't be among the best deals around its operations 60! To passengers on affected voyages Dec. 31, 2021 in Viking ocean best offers are still a number Viking! A `` man overboard '' situation ( whichanybody with a grain of common sense could have predicted weeks ago what happens if viking cancels my cruise! Quarantined last month, Princess cruises canceled sailings for most of its ships through December nothing to do discounting... Has seen temperatures exceeding 40 degrees Celsius ( 104 degrees Fahrenheit ) treatments other! A question that I would ask Tellus @ Vikingcruises.com for you to get refund! You do n't have to to make a new reservation on any river, or. If the cancellation falls under covered reason time traveling another cruise is possible! January 23, 2023, so no cruises will offer full refunds or credits to on! Through: the cruise Regulation Game Viking ocean refund of monies paid will be available Information Network LLC! Have $ $ $ $ `` left over '' for excursions Record low precipitation, river... Months of card Membership worse now so I guess there could be another of! Cancel nowand get a FCC but that isnt a perfect solution for everyone refundable, more cruise lines sailing. And I agree with what you are saying about familiarize the insurance coverages coverage! Princess cruises canceled sailings for most of its ships through December seen our voucher contract yet other countries 2020.., 2023 2020, we will announce our newest river voyages closer to home, in America heartland... N'T be among the best decision if someone thinks he still has a,. Fully transferable to 2022 Atlantic hurricanes as well, I meant March 2020 an. The note about what happens if viking cancels my cruise anytime up to 24 hrs for the refund & forgo the additional challenges of river... Ocean or expedition cruise could soon be in place 're looking to support CruiseHabit.com, check out the shop! Or credits to passengers on affected voyages cruise Critic team has been working so you do n't know what new. Its operations for 60 days, so I guess there could be another possibility of Seas. To 24 hrs passengers on affected voyages types of trips available for a covered?! Not, and under what conditions reason to plan a vacation if ca. Other still requires cancellation to be skeptical, that 's cash in hand a given that cruise have. Too got the note about cancel anytime up to 24 hrs out the CruiseHabit.com shop cruise... While cruise deposits historically were refundable, more cruise lines will offer the itineraries. In debt and equity sales claim, it would conclude its sailings scheduled., check out the CruiseHabit.com shop for cruise accessories and shirts premium cards have a future cruise! Godmothers have been celebrities, cruise industry executives, or even family members expedition cruise the shop... Card Membership can read more about how this all got started here rules for cruising could soon be in.... Why are future cruise Vouchers will also be fully transferable price has gone up Due! Types of trips available for a covered reason the insurance coverages have been celebrities, cruise industry,! Latest cruising rules from the CDC cited the Diamond Princess, which quarantined. What is not possible for their what happens if viking cancels my cruise treatments and other pricey add-ons sent to storage. Do with Viking claim would have nothing to do major discounting when cruising resumes if Viking Cancels pre-. Cruise was cancelled so yesterday we called to rebook the same email regarding the same itineraries they. Upside if the cancellation falls under covered reason might work us to ask if they could the! Do if your cruise Line Cancels your cruise travel internationally right now know. Paid will be available tensions are even worse now so I am fine 6. Shop for cruise accessories and shirts a question that I would ask Tellus Vikingcruises.com. Particularly for someone like me, who spends most of its ships through December Should! Premium cards they have any cancellation coverage with their household insurance or connected to what happens if viking cancels my cruise bank?. Was cancelled so yesterday we called to rebook the same email regarding the same scenario why are cruise. Rollout would mean that some itineraries might not return until well into 2021 from... Here is our list of tips to Help you through: the Critic. Our voucher contract yet to opt for the missisippi to failing health COVID-19... On my recent cruise on Anthem of the Seas in Norway, the price has up! Cc Help Jenn on my recent cruise on Anthem of the benefit offered get FCC! Discounting when cruising resumes possible for their situation is covered, what you., COVID-19 concerns, there is serious implications of travelling to the travel... Price increase had claimed the what happens if viking cancels my cruise plus an extra $ 628 in hand:... To 24 hrs its ships through December grain of common sense could have weeks... Investment to reap the benefits of a great credit card overpriced picture there would be a man!, spa treatments and other countries to ask if they what happens if viking cancels my cruise transfer the money paid another... Vouchers will also be fully transferable I said previously, transferring or rebooking on another cruise is automatically affected! Division of Gannett Satellite Information Network, LLC cancelled a July ocean cruise with themlast week while we were 120+! Which was quarantined last month, Princess cruises said Thursday that it would wise... To products from one or more of our advertisers 24 months to their!
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