Hi Daral, We are here to help and would be glad to address the intermittent connection you are experiencing further. and return the picture to Xiaohonghua's mailbox (contact@littleredfafa. Based on the equipment replacement fees Suddenlink charges, the modem is worth, . All services not available in all areas. For long hair, remember to tie your hair with a rubber band. All rights reserved. When you enter the location of suddenlink stores, we'll show you the best results with shortest distance, high score or maximum search volume. The fee is $50 for premium installation, during which technicians hardwire one device and set up Wi-Fi on six devices. On average, monthly rates range between $35 to $75 a month. Click here to learn more. This cell phone plan is $30 a month for eachline without any unexpected price increases, and it provides unlimited talk, text and data. Then, fill out the online form that includes your current address and the address youll be transferring your service to. It is ideal for those who live in rural areas where many internet services dont provide coverage. Maybe you should have been responsible adults for once in your lives and turned in your equipment on time? No annual, From Business: Welcome to Crumpton TV Crumpton TV was established in September 1962 by Murray & Freeda Crumpton in their garage on Maple St. in Greenville, Texas. The customer representative would not disclose an exact price after the first 12 months but said the increase will range from $10 to $20 per month. If you choose to keep it, you'll owe $125 for the modem and between $75 and $150 for the wireless router. Its a trip to the moon, a ticket to Mars, a bird's eye view of the Earth. Second, we also include links to advertisers offers in some of our articles; these affiliate links may generate income for our site when you click on them. If they have listened and corrected the error from the first call, they may have a chance for redemption. Contact a location near you for products or services. This means SuddenLink doesnt charge an early termination penalty because there is no contract. Suddenlink is available in: Suddenlink internet plans start at $35 a month and have no annual contracts. Similar to Mediacoms Xtream, SuddenLink charges $15 each time customers exceed 50 GB of data. All around worst providers ever. If you're currently in a contract and want to get out to switch to Suddenlink, the company will pay up to $500 to help cover the cost of terminating your existing contract. Start your return. Are you moving to a new location? Erin Gobler is a freelance writer based in Madison, WI. Up to 500 Mbps download. Get expert advice on your home, design tips, how much to pay for pros and hiring experts, delivered to you daily. YP - The Real Yellow PagesSM - helps you find the right local businesses to meet your specific needs. I since then was able to get ATT internet service after their failed installation. Our Locations Confidence in Every Connection. Yes, you can rent the equipment from your internet provider. 2023 Forbes Media LLC. However, the Internet 100 plan has a data cap of 250 GB in some areas. My billing date was on the 14th of every month. No. Not cool, but OK. A few months later and I saw the charge was STILL there. Do I need both? Use the materials that came in the new equipment's box to pack up your equipment. Since Suddenlink bills on a month-to-month basis, you're not committing to the bundle if you feel it's not working for your devices or your budget. If you do this, you can make sure you are . So they sent me to collections, They are doing the same thing to me its pathetic form some sort of class action suit against Them. Suddenlink operates in 16 states and is mainly active in medium-sized communities. of the UIIA. Before this year, SuddenLink charged $10 a month for customers to rent its Altice Gateway router, but removed the equipment fee in 2022. You can always try to reach out to customer service if youre interested in making the change and see if they cant provide you with a more definitive answer as to whether the particular products you are considering are compatible. 8:30 AM - 6:00 PM. And do they tell you this on the phone ABSOLUTELY NOT! Suddenlink expects their materials back immediately. Call picked up by a real person YES. 1054. You have to box up the equipment, create a return label on the Suddenlink website, and drop off the box at a FedEx location. This guide will provide you with all the details you need about SuddenLink. I'm a college student I don't have money just to give away like that. Next time I will listen to the reviews posted out there. May or may not be available based on service address. Open Google Maps on your computer or APP, just type an address or name of a place . Call center hours Mon-Fri 7am-5pm PST. We value your privacy. July 9th a technician showed up and said he couldn't run the line because I needed to trim a tree on someone else's property near the telephone pole. You can reach Suddenlink customer service at +1-877-794-2724 on weekdays from 8:00 a.m. to 8:00 p.m. (CST) and on Saturdays from 9:00 a.m. to 6:00 p.m. (CST). I started using suddenlink about two years ago. Understand Suddenlink Early Termination Fees. A modem? We will assist you with a wide array. Suddenlink however makes it very easy by providing a list of approved equipment you can bring yourself, and offering a self-help section for installation if you choose to use equipment you buy. I have spent so much time on the phone and chat with Suddenlink, and they can do NOTHING. There are also steps you have to follow for returning the equipment that Suddenlink sent to you (so you dont still get charged to rent it). I ask several times to speak with a manager. equipment has to be sent back. SuddenLink high-speed internet is powered through a fiber optics network. Now, you can request the cancellation of your service. We explain under which circumstances you might consider investing in your own equipment, and what to do if Suddenlink puts up a fight. Never got to speak to a manager. The page didnt have what I was looking for. Hi, Gerardo! In 2020, Google Maps was used by over 1 billion people every month. I was told from Suddenlink I was not going to get free installation even though I received a email stating free installation. Instead, they billed me for the full month. The monthly rental fee for the equipment is $10 per month. SuddenLink appears to offer better introductory pricing than many of its competitors. Well we were on the phone for another 35 minutes and I accepted his forth lowest price offer out of frustration and being on the phone for over 4 hours. It is a scamanyone that this happened to needs to report it to the FCC, Suddenlink's Corporate Office - Altice, and even the AG's office in your statethis is a total scam. We did it at the beginning of the new billing cycle, we used 3 days' worth of the Internet from the new cycle and they billed us for the entire month. If you plan to stay with Suddenlink for longer than 18 monthsor to keep the equipment afterthen it makes fiscal sense to purchase your equipment because you can save yourself that $10 fee which means that every subsequent 18 months you are saving yourself the total cost of the Suddenlink equipment. I was credited 117 dollars to my account and now I only get about 18 dollars credit. IM EVEN GOING TO TALK TO A LAWYER TO SEE IF I CAN SUE THEM! A user says: Google Maps offers a lot of support for its APIs, and theres a large community of developers who can help as well. I bought a new router/modem and immediately returned the one I had been renting from Sudden Link for several years. Were the #1 broadband marketplace in the U.S, meaning you can trust us to search, compare and order internet and TV service for your home. Read on for more information about how Suddenlink customer service compares to other TV and internet providers, plus answers to your tech questions and how to pay your Suddenlink bill. I cant say enough good about this company! All trademarks and service marks are the property of their respective owners. Prices for the home internet very high, no flexibility and the Internet was very spotty. The length of time for this perk ranges from three to 12 months, depending on your SuddenLink plans in the table below. Allconnect.com does not include every service provider available. So I called back they once again said that they would take the charge off but could only refund me one month's charge. Contact a location near you for products or services. Suddenlink offers fast internet speeds, voice-controlled TV options, optional apps and reliable customer service. My credit card company told Suddenlink to not charge my credit card ever again. Return to Nav. Including Allconnect.com, her work has b Read more, Taylor Gadsden 3 min read, Joe Supan 5 min read, Camryn Smith 7 min read. Suddenlink located in Charleston Town Center. Count on accurate, real-time location information. Google Maps will dynamically plan new routes based on the latest traffic conditions to help you avoid congested roads. [mini] handmade carpet class size: about 2525 cm (1 piece), miniHand-made coaster class size: about 10x10 cm (2 pieces), You need to "paint the base cloth by yourself freehand" on the day. So this contract either ceased, once you agree to terminate it or cancel it. FAQ. 31 reviews of Suddenlink Communications "They SUCK, poor service. The limits a provider sets on the amount of data youre able to use while online, Transfers data to your home for activities like streaming, shopping and browsing social media, A unit of measurement used to indicate download and upload speeds, Transfer data from your home for activities like video calls, uploading large files, working on online documents and live gaming. Line ID: @151cbmzs. Then I get a call the next day saying I still owed money $89.60 to be exact. The compensation we receive from advertisers does not influence the recommendations or advice our editorial team provides in our articles or otherwise impact any of the editorial content on Forbes Home. Choose a FedEx Office location for AT&T Returns Step 1: Choose a nearby FedEx Office . If I could give Suddenlink NO STARS I would. Suddenlink gives you the option to bundle internet and TV subscriptions to save money. I have appointment with their customer service representatives online, over th Suddenlink is a popular internet provider for those living in the South, Midwest and Western regions of the United States. However, plans and pricing can vary depending on where you live. You are welcome to visit the world's famous scenic spots. Suddenlink bumps up its prices after your first 12 months of service. That's when I started getting calls saying I owed money. Your experience on this site will be improved by allowing cookies. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. They also that they were increasing the speed at no cost to customers then two months my monthy rate for enternet service ONLY is at 70.00 . However, after the first 12 months the company will likely bump up the price. Deliver great customer experiences with accurate wait times and routes that are optimized based on real-time traffic conditions. "Excuse me?" Pricing, terms and offers subject to change and discontinuance without notice. It becomes your responsibility as per the contract terms . Cushion SIZE: [BIG :: single frame] handmade carpet class (4545 cm), Floor Mat SIZE: [BIG :: Double Frame] Handmade Carpet Class (6060 cm), Pot holder SIZE: [mini] handmade carpet class (2525 cm), Coaster SIZE: miniHandmade coaster class (10x10cm x2 pieces), [BIG series] About 6 hours, the arms will be a little sore, but you will feel a sense of accomplishment after finishing, [mini series] About 2 hours, suitable for friends who just want to experience. Drinking water or beverages are available at the venue, and you are welcome to bring them. Don't deal with them if you can avoid it. Please note that we do receive compensation for any products you buy or sign up to via this advertisement, and that compensation impacts the ranking and placement of any offers listed herein. Called customer service again, after talking to a couple of people one of them was able to look into it, no I only had one piece, the other piece they were talking about was customer owned. Unlike some providers, Suddenlink doesnt lock you into a contract. Get buying tips about Internet Service Providers delivered to your inbox. Because Optimum doesnt require contracts, they also dont charge an early termination fee. Phone number to dial 877-694-9474. 37. We earn a commission from partner links on Forbes Home. Provides an online listing ofthe pre-designated satellite equipment return locations of UIIAEquipment Providers in accordance withSection E.1.b. The Forbes Home editorial team is independent and objective. Share your photos and videos with others to prove the truth of your words. Department you're calling Customer Service. I had been a Suddenlink customer for 16 years and every year my service would increase and would to try and talk with a customer service representative with long wait times and many times gave up and called another day. She edited home repair and design content at websites like The Spruce and HomeAdvisor. If you choose to buy one yourself, you will need both or similarly a combination. Return equipment: If you're leasing . With street view and indoor maps, you can take a peek before you go in person. The popular tufting hand-made carpet course in Taiwan, everyone can make their favorite patterns This review was chosen algorithmically as the most valued customer feedback. Public, please do not use Suddenlink. Well need to wait and see what unfolds with SuddenLinks new partnership with Optimum. Advertised vs. actual internet speeds Are you getting the internet speeds you pay for? Thinking now I don't owe any money. Optimum currently only allows customers to cancel their internet and television service over the phone. Also customer service was horrible. That is when the real fun began, impossible to talk to the same person twice, the one that said, "Call me if you have any issues," they pass you around, they assure you, they all say the same, "our policy states.." "Why do you think I started calling so soon, to find out about your policy, why do I want to pay for a whole extra month when I'm no longer on the same state and phone and internet services were cancelled? She put me on hold and I got another person and again she offered a lower price and politely said, "No, thank you." I was having problems with the company for months. Instead of sending your equipment via post, if there is a store nearby, dropping it, there is an option too. *Because the operation of the machine requires very careful maintenance, please treat the machine well together. Then press 'Enter' or Click 'Search', you'll see search results as red mini-pins or red dots where mini-pins show the top search results for you. I was with the Suddenlink (Willis, TX) for 6 years and they were bad but they had monopoly and we didn't have any choice. The store, From Business: At SatPro Wireless, every single one of our installations and products are backed by the best support and service of Texas. In case you fail to return the receivers to Altice Amplify, they will cost you for the average price of the Suddenlink, which cost more than 200 bucks. SuddenLinks latest router Smart Wi-Fi 6 powered by Optimum triples the speed of the companys earlier router models. Thank you for your feedback I want to let you know that we are here to help and would be glad to further address any issue. Find a nearest suddenlink store near you today. Antennas Telephone & Television Cable Contractors Communications Services. Does Optimum charge an early termination fee? Upload vs. download speed: Whats the difference? *Masks must be worn throughout the course (the instructor will also wear a mask), The classroom environment and tools used are carefully disinfected with 75% alcohol, After ordering tickets, please be sure to join the official Line to make an appointment. Things to Keep in Mind While Returning Equipment . Should I rent a wireless router, modem, or gateway from Suddenlink or buy it myself? Affordable introductory pricing, unlimited data for most plans, and no contract commitment make SuddenLink an attractive internet choice for many households. Unfortunately, Optimum doesnt currently offer seasonal holds. *Professional teaching materials and equipment will be provided on site, even those with zero knowledge can participate! The introductory rate of forty dollars was the reason. Please feel free to reach back out to us directly at BrandReviews@alticeusa.com and include her full address or account number. User reports indicate no current problems at Suddenlink. Please reach out to our team at BrandReviews@AlticeUSA.com and provide your account info. It will provide you with more than enough speed to avoid the lag time found in lower-tier and slower plans. And if you are set up on automatic pay, YOU ARE SCREWED! Not only did they not credit the fraudulent charges, they added the $70.41 credit that went back to my credit card to the current months charge, and other HBO charges. (But you still won't own them!) To cancel your Optimum plan, youll have to call the companys customer service line and request to have your account canceled. You call them to cancel your service but won't cancel your service until you bring in the equipment! I should have listen, never had an issue till it was time to get customer service for termination of services, I was moving out of state and had another carrier set up at the next location. Wi-Fi 6E: What is it and how can it help you? With the $10 per month rental fee, you reach the break-even point having paid for the products at 18 months into your contract. Find way to . Nothing, I call the number and the person in question starts with the same "our policy states" and me with the same responses, "Why didn't anyone say that to me when I called way in advance to find out exactly what was I supposed to do in order to avoid this mess?". In addition to making sure your device is compatible with your internet service provider, you need to make sure that the upload and download speed at least matches what youre paying for with your internet plan. Optimum allows customers to cancel their internet and television plan at any time. I was going to get cable and phone service. Royse City, TX 75189. Based on the equipment replacement fees Suddenlink charges, the modem is worth $100 and the router is worth $80. Get directions. Their service is a joke. The second person I talked to asked why I was cancelling and explained every 12 months I had to call after getting a new internet price from Suddenlink. What is a wireless gateway? The machine has a certain degree of danger, please pay attention to safety. Open Google Maps on your computer or APP, just type an address or name of a place . Your current Netflix account can be transferred to your Suddenlink account, but it does not come with a Suddenlink subscription. If you recently purchased a new contract from Suddenlink or signed up for improved internet, you have the opportunity to rent a wireless router modem or gateway from Suddenlink or buy it yourself. Prepare your shipment. The offers that appear on this site are from companies from which Allconnect.com receives compensation. He said he could lower it after I wanted to discontinue the service. Updated on 08/13/2022: After these calls on 7/29/22 and their staff claimed they would credit the fraudulent credit card charge of $70.41, and credit any remaining balance and cancel the fraudulent active account, a new statement came claiming balance of $86.74. 1 Court Square West, Long Island City, NY 11101. These include rural locations used to slower speeds provided by DSL and satellite providers. You might have received a single standalone device from your internet provider but this is just a combo (sometimes called a wireless gateway) ,meaning it has the technologies for a router and a modem in a single unit. Log in to your Google account and enjoy your own Google Maps. Any unopened Apple TV can be returned to a Suddenlink store within 14 days of the purchase date. Almost the same type of thing with them happened to me, but I called to disconnect and they said I had to pay for the entire month even though I only used them for two weeks. With the $10 per month rental fee, you reach the break-even point having paid for the products at. We can help you get SuddenLink's attention and get better help faster. Can I rent a router/modem from Suddenlink? Filters. 1.Build maps experiences throughout the world. Yes No. It offers 99% nationwide coverage, and you can cancel at any time. These people lie and steal, very dishonest and greedy, do not trust Suddenlink or Optimum, they will cheat you too if given the opportunity. We regularly update the site in an effort to keep this information up-to-date and accurate at all times. We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. From 18:31, a one-hour overtime fee will be charged. Contact the customer service, and they will direct you on how you can cautiously drop off your package at the nearest facility. Please try to arrive 15 minutes early. We are here to help and would be glad to look over your account to see if anything could be done to help out with the additional costs. I have worked in the field of IT for many years. Keep reading to learn how. When you are working with rented equipment, you typically get things like new firmware updates to improve performance and fix any security problems. Your insight helps, and well do our best to improve your experience. These partnerships allow us to connect you with the best providers and products for free. Pricing varies by location and availability. Allconnects online comparison tool makes it easy to shop for the best internet plans and best television plans and find the best one for you. You can drop off prepackaged FedEx return packages at any drop off location. I have not had internet now for 2 days. Navigate phone maze to a human Press 0#, then 2, then 0#. Enter ZIP code or city, state as well. Unacceptable. If you do a lot of online gaming and simultaneous video streaming, the 1 Gig plan with a 940 Mbps download speed is the best option. Ari Howard 3 min read. Mon. Accept Equipment and Returns. Build with reliable, comprehensive data for over 200 countries and territories. There are many ways to pay your bill. With the $10 per month rental fee, you reach the break-even point having paid for the products at 18 months into your contract. Scale confidently, backed by our infrastructure. Take your complaint beyond customer service and get a real resolution. I was put on hold for about 20 minutes, she came back on the phone, said she talked to a supervisor and I should not be receiving a bill at all. Internet very high, no flexibility and the router suddenlink equipment return locations worth, appear on this are... Us to connect you with all the details you need about Suddenlink is a store nearby, it. 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Freelance writer based in Madison, WI online form that includes your current Netflix account be! & quot ; they SUCK, poor service with others to prove the truth of your service Suddenlink,... Not cool, but it does not come with a rubber band which hardwire. How can it help you avoid congested roads are you getting the internet very! The field of it for many households months later and I saw the was. And include her full address or name of a place others to prove the truth of your words,,! Speeds, voice-controlled TV options, optional apps and reliable customer service, and well do our best improve... Where you live spent so much time on the 14th of every month both or a! You reach the break-even point having paid for the equipment from your internet provider require contracts, also. Instead of sending your equipment $ 15 each time customers exceed 50 GB of data 's when started. It or cancel it to provide social media features and to analyse our traffic congested roads materials from this may!, plans and pricing can vary depending on where you live choose to buy one yourself, will! Guide will provide you with more than enough speed to avoid the time! In any way Contractors Communications services locations of UIIAEquipment providers in accordance withSection.! The reason for once in your own equipment, you can drop off location street view indoor... Venue, and what to do if Suddenlink puts up a fight enter ZIP code or City state. Areas where many internet services dont provide coverage won & # x27 ; re calling customer service, have! At BrandReviews @ alticeusa.com and include her full address or name of a place locations! To SEE if I could give Suddenlink no STARS I would charges $ 15 each customers! 'S when I started getting calls saying I still owed money $ 89.60 to be exact independent! Be improved by allowing cookies didnt have what I was told from Suddenlink I was credited 117 dollars my. Apple TV can be transferred to your Google account and enjoy your own equipment, you are welcome to them. Will be improved suddenlink equipment return locations allowing cookies page didnt have what I was not to. We can help you wireless router, modem, or distributed in any way home, tips... In 2020, Google Maps will dynamically plan new routes based on phone... Call the companys earlier router models be exact similarly a combination now 2...