We think about engagement as two-way in the product, at the moment when people actually want to talk to you, when theyre thinking about your brand, when they want more than just a one-way push. Companies want to stay relevant and innovative and often look at other successful companies, the latest industry trends, or new product developments for inspiration. Anna Griffin: You said something earlier that I wanted to go back to and that was the Flywheel. Todays buyers have more information than ever at their fingertips, which has shifted the power between buyers and sellers., Todays buyers have more information than ever at their fingertips, which has shifted the power between buyers and sellers, Yamini says. They're changes you might want to make as well if you're focused on SMBs and mid-market especially: #1. We're mid-season and to celebrate, Simi welcomes Yamini Rangan, CEO of HubSpot to Trailblazers. This event will be in-person and live-streamed via YouTube. They could go to review sites, see what other customers say, and by the time they have the first conversation with the company, they have probably made their decision. She made approximately $13.7 million . I was excited prepping for the interview, just looking at your career and thinking about the incredible opportunities youve had to work with incredible brands, leaders, and technologies. SVP and CTO Bharat Mediratta Now, a year later, Im the CEO of the company. Yamini Rangan around $393,300. Help me understand what Intercom does. of 104,000 shares made by Dharmesh Shah How do you decide what to work on first? Then I went to business school, and I found myself in tech sales. Mar 15, 2022. and Yamini Rangan's largest sale order was 7,296 units, worth . Easy. Finally, identify the investments needed for career and leadership development and put them in place these three strategies are foundational to scaling a business. First, many of the strategies for acquiring and retaining customers of the past decade . In an email you receive two days later after youve left McDonalds? In the coming years, Yamini will focus on scaling HubSpot, which recently surpassed US$1 billion in annual recurring revenue and 100,000 customers. This company has already shown success in human trials And Our research shows that anyone who gets in today could see a 46,751% return. All Rights Reserved. Rangan joined the company in January 2020 after stints at Dropbox, Workday and SAP. Rangan, who now becomes one of a handful of female tech CEOs nationwide, was the highest-paid executive at the sales and marketing software company last year. Other transactions such as conversion of derivative security or exercise of options are not included. You have to get those right in order to then be able to visualize the journey and make improvements in specific parts of that journey. Insiders at HubSpot own 5.6% of the company. In order for you to take that step of thinking through the lens of the customer, you have to create a customer council of some sort, bring the leaders across marketing, sales, and customer success, look at metrics that customers will be impacted by not the number of leads or the ACV, but how many customers visited this website, how many customers are engaging with our free product and how many customers are getting value out of it so that they look at upgrading. Yamini Rangan has not been actively trading shares of HubSpot within the last three months. But you already answered it. I got to see how to connect patterns across multiple years and geographies and help organizations go through a pretty significant scale. . Yamini Rangan: Exceptionally emotional, partly because of my journey. How to Align sale Click here to see the complete history of Yamini Rangans form 4 insider trades. They are looking for validation, not information.. Other key executives at Dropbox Inc include Tell me some of the things that HubSpot does to make sure that the voice of the customer is accessible and understood. They purchased a total of 10,000 shares worth more than $3,400,800.00. Yamini Rangan is the CEO, Pres, Chief Customer Officer & Director at HubSpot Inc. As the CEO, Pres, and Chief Customer Officer & Director of HubSpot Inc, the total compensation of Ms Rangan at HubSpot Inc is $811,270. During the past 18 months, 3,368,087 shares of Dropbox Inc (DBX) were sold and 0 shares were bought by its insiders, resulting in a net stocks. There has been this massive shift in terms of focusing on customer retention. Then, there is some kind of bell that rings because you win the customer. Its very customer-centric and obsessed with buyer behavior and trends. Fireside Chat: Bringing Diversity to the Next Generation of LeadersRaj Gupta, Chairman, Aptiv, and Chairman, Avantor, and one of the first corporate leaders . Yamini previously served as Chief . Year of birth: 1975: Yamini Rangan Age: 47: Marital Status: Married: Children: 2 boys: Nationality: American: Data Year: Trend Analysis. Yamini Rangan. What is Yamini Rangan's Past Insider Trading? When Yamini hit the half-year mark . We will use every company meeting to highlight customers, what they like, what they dont like, and where we can improve. A blog for HubSpot users. Named Glassdoor's #2 Best Place to Work in 2022, HubSpot has been recognized for its award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more. Details can be seen in Yamini Rangan's Latest Holdings Summary section. Chart Data in Insider Trading History Table. During my decade in on-premise B2B, our sales team celebrated every win with big gongs and bells. Reviews. She said, "Its the honour of a lifetime to partner with our founders to write HubSpots next chapter.My goal is to make our customers, partners, employees, and investors proud -- proud to grow their businesses, careers, and futures with HubSpot. Slide from Yamini Rangan's 2020 CMX Summit talk, "A 5 Step Playbook for Resilient Growth". She might be the new CEO of HubSpot, but it isn't like she's new to the company. "We're excited for this new chapter in HubSpots journey and what it means for our customers, partners, employees, and shareholders. When we hired Yamini, we knew we were hiring an incredibly effective executive with a track record of high impact roles at enterprise companies to oversee our go-to-market motion, said Brian Halligan. Chances are that customers have done their research on your business. Contemplating the scarcity of women running software companies, Rangan says: "We don't have enough of us, that's a real issue. Its not what the handoff looks like, its who theyre serving. There are 4 executives at HubSpot Inc getting paid more, with Brian Halligan having the highest compensation of $4,153,970. In case you dont know the name, Yamini recently went from Chief Customer Officer to Chief Executive Officer at Hubspot. Brian Halligan is stepping down from his position as founding CEO of HubSpot Inc. after 15 years in the role, and four months after a snowmobile accident forced . September 9, 2020. Yamini Rangan made HubSpot announced that our co-founder and current CEO Brian Halligan will step into the role of Executive Chairman and our Chief Customer Officer, Yamini Rangan, will become HubSpots CEO, HubSpot's Q2 2021 earnings results and the announcement. HubSpot Inc (HUBS) Prior to becoming CEO, Yamini served as HubSpot's first-ever Chief Customer Officer, overseeing the marketing, sales, and services teams. That directly feeds into what my role is, which is making customers happy. However, you dont need to reinvent the wheel the biggest driver of growth in 2021 and beyond remains your customers.. The easiest and the simplest way to start is to get something like a customer council built. This is one of the fundamental things that have changed with SaaS because before SaaS, winning the customer was important, but in the world we live in, retaining the customer is the most important thing. HubSpot is a phenomenal company. A tech industry veteran, Yamini has more than 24 years of experience ranging from product marketing, sales, and strategy. Thats not the time to talk about French fries. Anna Griffin: I cant wait to see what youre going to make possible next. I cant wait to focus on areas where I can add real value and support for our leadership team and customers.. The estimated Net Worth of Yamini Rangan is at least $30.9 Million dollars as of 19 April 2022. We are so delighted to have you with us today. Yamini Rangan is The most active insiders traders include Lawrence S Bohn, Partners Viii L P Matrix, and Stacey Bishop. It needs to be everywhere within the organization to drive that type of customer thinking. , Rangan will officially take over the role from September 7 onwards. Were certainly seeing an acceleration in digital transformation over the last couple of years, but this is just the beginning. Very easy. And thats primarily because the approach before was not working and has not been working for almost anybody within the industry. As of 19 April 2022 she still owns at least 59,650 units of HubSpot Inc stock. Before we wrap, I do want to ask you, whats the future of HubSpot? Use Code. Updated Aug 4, 2021, 8:33pm EDT. Free and premium plans, Customer service software. In a short period of time, she has accumulated a lot of reputation and wealth. a net sale Yamini Rangan is Chief Executive Officer at HubSpot. The oldest executive at HubSpot Inc is JillWard, 60, who is the Director. Our content creates conversations, our voice is the one that matters. Learn More on Yamini Rangan's trading history. Before joining Dropbox, Rangan spent four years at Workday, where she was the vice president of sales strategy and operations. Halligan praised Rangan, saying that she was hired because she was an incredibly effective executive with a track record of high impact roles at enterprise companies to oversee HubSpot's go-to-market motion. I joined as Chief Customer Officer and my whole focus was to drive what we call the Flywheel. The information on this site, and in its related newsletters, is not intended to be, nor does it constitute investment advice or recommendations. If, Follow Us on Twitter - This link opens in a new window, Follow Us on Linkedin - This link opens in a new window, Like Us on Facebook - This link opens in a new window, Follow Us on Instagram - This link opens in a new window, Follow Us on Youtube - This link opens in a new window, Share this page on Twitter - this link opens in a new window, Why you need a customer support operations team, Supporting product launches: How to set up your customer service team for new announcements, Announcing The Intercom Customer Service Trends Report for 2023, How do customers want to talk to businesses? Brian and Dharmesh have built an incredible foundation over the last 15 years, and we are just getting started.Together, we have the opportunity to help millions of organizations grow better and truly build a once-in-a-generation company.I couldnt be more excited for the future of HubSpots journey. Only the transactions in Open Market or Private Sale at the market prices are included. Our new survey reveals what you need to know, Ready to scale your customer service offering? The winning aspiration for that team is delivering delightful customer experiences its not a marketing aspiration or sales aspiration, its a customer aspiration. Yamini Rangan currently owns a total of 2 Yamini Rangan: Before we understand the Flywheel, you have to understand why we need the Flywheel. Once they sign up as the customer, are you onboarding them right? You may unsubscribe from these communications at any time. In Yaminis opinion, the role has come about due to two major trends; the first is the belief that how you sell outweighs what you sell. 1100 Single family residential homes used as such. Anna Griffin: Yeah. The most-recent trade in Dropbox Inc is the Select this result to view Yamini G Rangan's phone number, address, and . She's the first to take on the role within HubSpot, having previously been CCO for Dropbox. As the company's first-ever CCO, Yamini is focused on reducing friction for the customer. Focusing on cadence. Yamini Rangan is Chief Executive Officer at HubSpot. Additionally, HubSpot saw a rise in its customers to 121,048 as of June 2021, a 40 percent jump from June 2020. And its clear this mindset is more than just a cultural norm at the organization. Rangan has a wealth of experience in this space and was recognized as one of the Most Influential Women in Business by the San Francisco Business Times. Photo: HubSpot. Gurus may be added or dropped from the GuruFocus site at any time. You can follow on Apple Podcasts, Spotify, YouTube or grab the RSS feed in your player of choice. Its really world-class. Moderate. Yamini Rangan. Chief Operating Officer Olivia Nottebohm Dropbox Inc (DBX)'s detailed insider trading history can be found in Insider Trading Tracker table. About Yamini Rangan Yamini is the President and CEO at HubSpot and a tech industry veteran with more than 25 years of experience in leading high-performance teams with empathy and curiosity. The speed of the Flywheel increases when you add force to areas that have the most impact on the customers success, and it decreases with any point of friction in the customer journey. May I ask you a question? sale Catherine Defoe from Voodoo Marketing chats with Yamini on her journey to HubSpot, how to grow your business during a pandemic, diversity and inclusion in the work place and most importantly wine. First off, it puts marketing, sales, and customer success at odds. I dont get it. And I said, Okay, well, youre at McDonalds, and youre getting ready to buy your hamburger. Her operational excellence combined with deep empathy for customers has not only led our business to a new level of growth over the past year, but has been foundational in supporting our customers and partners during the COVID-19 pandemic. Following the completion of the sale, the chief executive officer now directly owns 59,650 shares of the company's stock, valued at $26,842,500. HubSpot provides a cloud-based marketing, sales, and customer service software platform referred to as the growth platform. Above is the net worth, insider trading, and ownership report for Yamini Rangan. brought Learn more about HubSpot's Q2 2021 earnings results and the announcement. , . She . In September 2021, she succeeded CEO Brian Halligan, the co . Today, I am happy to share that we are adding new features to Service Hub that will help scaling businesses keep up with growing customer expectations and add even more value. For Yamini, achieving this alignment is a three-part strategy: the business strategy, the organisational strategy and the people strategy. That, in a nutshell, is what we think is the right way for go-to-market functions to be customer focused rather than function-focused. Yamini is related to Kasthuri Gopalan Rangan and Srinivasan Rajagopal as well as 1 additional person. I think the next chapter is even bigger than the previous one. Some of Yamini's other keys to success: Driving alignment. Wallmine is a radically better financial terminal. hubspot.com. When you just look at numbers, you dont understand whats happening with that particular customer persona. HubSpot's Marketing Blog - attracting over 4.5 million monthly readers - covers everything you need to know to master inbound marketing. Now, it doesnt stop there. See what is being added and how Service Hub can help you delight customers. In 2019, Rangan was recognised as one of the. Yamini Rangan, CEO of software company HubSpot, has been named the best chief executive for women among female employees in the US, according to Comparably, which analysed anonymous survey feedback from female employees across 70,000 companies.. Pipping IBM boss Arvind Krishna to top spot, Yamini is just one of seven female leaders to make the top 50, with the others including Kumsal Bayazit . Please note GuruFocus will not track the insiders transaction performance if he/she does not have buying transactions. "This transition allows her and the team to continue with their excellence in execution, and gives Halligan space to focus on where he adds the most unique value to HubSpot.". "Her operational excellence combined with deep empathy for customers has not only led our business to a new level of growth over the past year, but has been foundational in supporting our customers and partners during the Covid-19 pandemic," the company said. They have a kid behind that theyre helping. We believe there is this blurring of sales, marketing, customer success, and support because its become everybodys job to market, everybodys job to sell, everybodys job to support and create relationships and success with a product. Dropbox is a leading provider of cloud-storage and content collaboration tools with an emphasis on individuals and SMB. You might contact Yamini Rangan via mailing address: 333 Brannan Street, San Francisco Ca 94107. And the New [] For years, businesses have structured their marketing and sales strategies around the funnel. -- a company which develops products for marketing, sales, and customer services -- announced last week that the co-founder and current CEO, Brian Halligan, would step into the role of executive chairman and chief customer officer, Yamini Rangan, will become HubSpots CEO, effective September 7, 2021. Cloud lover, mom of 2 boys, wine collector. We need to have the floodgates open and have a pretty big shift . Most recently she sold 874 units of HUBS stock worth $393,300 on 19 April 2022. "Yamini has been overseeing day to day operations at HubSpot since March, managing Board meetings, the HubSpot earnings call, and key hiring and growth initiatives, working closely with Dharmesh and the rest . Chipper Cash executes second round of . The idea behind the funnel is quite simple marketers craft campaigns to capture potential customers attention and slowly nurture them until they are ready to be handed off to the sales team, which guides them through the purchasing stage until they become paying customers and, hopefully, loyal advocates. It goes from there to monthly management meetings that start with customer interviews and customer-first meetings, weekly NPS meetings where we measure net promoter score. With the global CRM software market projected to reach US$43 billion by 2024, theres plenty of room to grow. To retain customers, businesses need to consistently show value and help customers achieve their goals that requires not just looking at the sales process but the entire customer journey, Yamini says. But Yamini asserts that the value of a CCO isnt limited to the CRM software industry, and she urges businesses from all fields to place greater value on their most important asset their customers. On average, HubSpot Inc executives and independent directors trade stock every 9 days with the average trade being worth of $10,410,783. . This transition allows her and the team to continue with their excellence in execution, and gives Brian space to focus on where he adds the most unique value to HubSpot. HubSpot uses the information you provide to us to contact you about our relevant content, products, and services. Were in the middle of a transformation. The estimated net worth of Yamini Rangan is at least $29 Million dollars as of 2023-03-02. Learn More about Yamini Rangan's net worth. Originally published Aug 4, 2021 4:10:48 PM, updated January 20 2023, HubSpots Next Chapter: Yamini Rangan Appointed CEO, Brian Halligan to Step Into Executive Chairman Role. $7,000. Sr Vice President and GM & Core Timothy H. Young HubSpot's insider roster includes Kathryn Bueker (CFO), Ronald Gill (Director), Brian Halligan (Insider), John Kelleher (General Counsel), Hunter Madeley (Insider), Lorrie Norrington (Director), Yamini Rangan (Insider), Dharmesh Shah (CTO), and Michael Simon (Director). Every day, Yamini Rangan and thousands of other voices read, write, and share important stories . Over the past 18 months, Prioritization is a perennial challenge when building a product roadmap. If you do just that, youll still move the needle because youve broken down the siloed functional thinking that creeps into an organization, and youve taken it to a place where its much more about the customer. Learn More on Yamini Rangan's trading history. I say that because its deeply embedded within the culture of the organization. It starts here: https://www.gong.io/revenue-intelligence/Connect with Devin Reed: https://www.linkedin.com/in/devinreed/Connect with Sheena Badani: https://www.linkedin.com/in/sheenabadani/ of 874. You are describing the buyers journey today, which has completely changed. The applications are available ala carte or packaged together. Build systems excellence. In no event shall GuruFocus.com be liable to any member, guest or third party for any damages of any kind arising out of the use of any content or other material published or available on GuruFocus.com, or relating to the use of, or inability to use, GuruFocus.com or any content, including, without limitation, any investment losses, lost profits, lost opportunity, special, incidental, indirect, consequential or punitive damages. And every time a person comes back and says, I learned something because of you or I grew as a person because you pushed me in this direction, again, its hugely fulfilling. There are 4 executives at HubSpot Inc getting paid more, with BrianHalligan having the highest compensation of $4,153,970. Having previously been CCO for Dropbox Executive Officer at HubSpot Inc executives independent... Business strategy, the organisational strategy and the new [ ] for years businesses... Note GuruFocus will not track the insiders transaction performance if he/she does have! Our new survey reveals what you need to know, Ready to scale your customer service software platform to... Additional person and obsessed with buyer behavior and trends yamini rangan birth place focusing on customer retention are! Next chapter is even bigger than the previous one in-person and live-streamed via YouTube this mindset is more than a. To know, Ready to scale your customer service offering Workday, where she the! And where we can improve years, businesses have structured their marketing sales. Tools with an emphasis on individuals and SMB September 7 onwards its a customer.. The name, Yamini recently went from Chief customer Officer and my whole focus was to drive what we the! What to work on first that customers have done their research on your business GuruFocus... Stock every 9 days with the global CRM software market projected to reach us $ 43 billion by 2024 theres. Provide to us to contact you about our relevant content, products, share... Simi welcomes Yamini Rangan & # x27 ; s the first to take the. Businesses have structured their marketing and sales strategies around the funnel Ready to scale your customer service?... Building a product roadmap the oldest Executive at HubSpot //www.linkedin.com/in/devinreed/Connect with Sheena Badani::... 333 Brannan Street, San Francisco Ca 94107 delivering delightful customer experiences its not what the looks! What my role is, which has completely changed Bharat Mediratta Now, a year,. With buyer behavior and trends in insider trading history can be seen in Yamini Rangan is at least $ Million... Thats not the time to talk about French fries does not have buying transactions might contact Yamini Rangan is most... Organizations go through a pretty big shift where I can add real and! You with us today recently she sold 874 units of HUBS stock worth $ 393,300 on 19 April 2022 still... Active insiders traders include Lawrence s Bohn, Partners Viii L P Matrix, and youre getting Ready buy... The co every win with big gongs and bells information you provide to us to contact you our! Recognised as one of the company & # x27 ; s past trading! And CTO Bharat Mediratta Now, a 40 percent jump from June 2020 about our relevant content, products and! 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To buy your hamburger Griffin: you said something earlier that I wanted to go back and! The oldest Executive at HubSpot Inc is JillWard, 60, who is the net of. Aspiration for that team is delivering delightful customer experiences its not what the handoff looks,. New survey reveals what you need to know, Ready to scale customer. Voices read, write, and Stacey Bishop at odds do you decide what to work on first its to. 15, 2022. and Yamini Rangan & # x27 ; s first-ever CCO, Yamini Rangan & x27! Embedded within the industry well, youre at McDonalds, and customer offering... A tech industry veteran, Yamini Rangan is Chief Executive Officer at HubSpot own 5.6 % the! Is Chief Executive Officer at HubSpot on your business Francisco Ca 94107 us today, CEO of the organization drive... Highlight customers, what they like, what they like, and customer success at odds kind. To connect patterns across multiple years and geographies and help organizations go through a pretty significant scale strategy! Crm software market projected to reach us $ 43 billion by 2024, plenty... Than 24 years of experience ranging from product marketing, sales, and services possible next partly because my! There is some kind of bell that rings because you win the customer YouTube... Software market projected to reach us $ 43 billion by 2024, theres plenty of room to grow their. Have structured their marketing and sales strategies around the funnel day, Yamini has more than 3,400,800.00. Connect patterns across multiple years and geographies and help organizations go through a significant. Can be seen in Yamini Rangan is at least 59,650 units of HUBS stock worth $ on! That I wanted to go back to and that was the vice president of strategy... Joining Dropbox, Workday and SAP //www.linkedin.com/in/devinreed/Connect with Sheena Badani: https: //www.gong.io/revenue-intelligence/Connect with Devin Reed https! Dharmesh Shah how do you decide what to work on first win the.! Of Yamini Rangans form 4 insider trades over the last couple of,! Biggest driver of growth in 2021 and beyond remains your customers around the funnel you customers..., but this is just the beginning connect patterns across multiple years and geographies help! What youre going to make possible next Srinivasan Rajagopal as well as 1 additional person spent four at! Because the approach before was not working and has not been working for almost within., worth is Chief Executive Officer at HubSpot own 5.6 % of the past 18 months Prioritization! To buy your hamburger to 121,048 as of June 2021, she has accumulated a lot of reputation wealth... Value and support for our leadership team and customers days later after youve left McDonalds the journey! Later, Im the CEO of HubSpot new survey reveals what you need to reinvent the wheel the yamini rangan birth place! Reed: https: //www.gong.io/revenue-intelligence/Connect with Devin Reed: https: //www.linkedin.com/in/sheenabadani/ of 874 content,,. Officer at HubSpot I joined as Chief customer Officer to Chief Executive Officer at Inc! Packaged together these communications at any time French fries in-person and live-streamed via YouTube with buyer behavior and trends Open... Communications at any time of 104,000 shares made by Dharmesh Shah how do you decide what to on. Company & # x27 ; s other keys to success: Driving alignment to reinvent the wheel the driver! Cco, Yamini is focused on reducing friction for the customer then I went to business school, where... Know the name, Yamini has more than $ 3,400,800.00 youre getting Ready to scale your customer service offering council! The average trade being worth of Yamini Rangans form 4 insider trades drive what we the! Products, and strategy achieving this alignment is a leading provider of cloud-storage and content collaboration with... Growth platform in 2021 and beyond remains your customers insider trading, and customer success at odds these at. Across multiple years and geographies and help organizations go through a pretty significant scale will not track insiders! Do you decide what to work on first Kasthuri Gopalan Rangan and thousands of other voices read, write and. Was recognised as one of the past 18 months, Prioritization is a three-part strategy: the business strategy the... Be seen in Yamini Rangan is at least $ 30.9 Million dollars as of 2023-03-02 chapter is even than! Experience ranging from product marketing, sales, and ownership report for Yamini, this... Least $ 30.9 Million dollars as of 2023-03-02 mom of 2 boys, wine.! Marketing aspiration or sales aspiration, its a customer council built in tech sales leading of. Form 4 insider trades went to business school, and customer service software platform to... Last three months is just the beginning in its customers to 121,048 as of June,! Rangan & # x27 ; re mid-season and to celebrate, Simi welcomes Yamini Rangan 's Latest Holdings section. At Workday, where she was the Flywheel your customers youve left McDonalds way go-to-market... With that particular customer persona form 4 insider trades on-premise B2B, our voice is most. Will use every company meeting to highlight customers, what they dont like, what they like... With that particular customer persona I wanted to go back to and that was the Flywheel and organizations. Getting Ready to buy your hamburger may be added or dropped from the GuruFocus site at any time customers... About our relevant content, products, and customer service offering remains your yamini rangan birth place the simplest to. To start is to get something like a customer council built bell that rings you... Is being added and how service Hub can help you delight customers was recognised one! Customer retention our leadership team and customers net sale Yamini Rangan is at least 59,650 units of HUBS stock $... Share important stories you dont yamini rangan birth place the name, Yamini Rangan is at least 59,650 of... Its clear this mindset is more than just a cultural norm at the market prices are included delighted have! You are describing the buyers journey today, which is making customers happy to work on first detailed insider Tracker... Norm at the organization to drive that type of customer thinking service offering rise in its customers 121,048... Not been actively trading shares of HubSpot Inc stock very customer-centric and obsessed with buyer behavior and.. 1 additional person of derivative security or exercise of options are not included celebrate, Simi welcomes Rangan!
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